Case Manager

Mcmancalgary; Calgary; On-site; CAD 49,000 - 55,000; Full time

Job summary

A community service organization in Calgary seeks a Case Manager for their Hope Homes program. The role involves supporting youth facing homelessness, managing case loads, and providing essential resources to enhance their independence. Ideal candidates will have a degree in Human Services and experience in case management. This position requires excellent communication skills and the ability to work flexible hours.

Benefits

Extensive benefit plan including vision, dental, and drug coverage

Paid vacation and personal days

Flexible schedule

Qualifications

• 3 years' experience working with youth in case management.
• Current standard First Aid Certification and Suicide Intervention Training.
• Excellent writing and program planning skills.

Responsibilities

• Manage an assigned case load of 8 youth.
• Complete assessments with youth and document casework.
• Assist youth in developing and implementing career goal plans.

Skills

Organizational skills

Communication skills

Interpersonal skills

Knowledge of youth homelessness

Knowledge of community resources

Education

Degree or diploma in Human Services

Job description

Case Manager

Hope Homes

Full-time term Position (contract through July 6, 2026)

Internal/External

McMan Youth, Family and Community Services Association of Calgary and Area is an organization making a difference in the lives of more than 4,100 children, youth, adults and families annually. We support children, youth, adults and families with complex needs that can include mental health issues, addictions, homelessness, poverty and disability by providing them with the services and supports they need to thrive. McMan exists because we believe in everyone’s deep and infinite worth. At McMan, no matter who you are, we will always walk with you. In everything we do, we will be humble and bold. Through these actions, we will be receptive, relevant, relational, and real with our community.

McMan is recruiting for a Case Manager to join our Hope Homes program. Operating from a Housing First and Recovery Oriented System Approach, the Case Manager will be responsible for assisting youth in obtaining and maintaining safe housing, supporting their education or employment goals and any other areas of support that is required to help them successfully transition out of homelessness and into independence.

We are looking for someone who has a passion for working with youth who are experiencing or at risk of becoming homeless, and one who shares McMan’s core values of Respect, Trust, Empathy, Genuineness and Commitment.

Responsibilities

• Managing an assigned case load of 8 youth.
• Meeting youth, program and organizational needs while working from a flexible schedule that could include evenings.
• Completing a variety of assessments with youth and documentation surrounding casework and goal planning.
• Assisting youth in developing and implementing Individualized goal plans.
• Providing comprehensive community resource information to youth based on individual needs.
• Educating and supporting youth to increase skills that promote greater self-efficacy.
• Meeting with the youth in their home or community environment.
• Providing individual instruction, modeling and support of basic life skills (health, nutrition, home cleanliness, safety).
• Providing support in the areas of addition, mental health, and education or employment.
• Monitoring and supporting youth through a Recovery Oriented System Approach to ensure living conditions are safe and sanitary.
• Supporting the organization by participating in a 7 day On-call rotation every 10-12 months.

Qualifications

• A degree or diploma in Human Services.
• Knowledge of youth homelessness, community resources.
• Experience with HMIS data would be preferred.
• Three (3) years’ experience working with youth in case management.
• Excellent organizational and communication skills.
• Strong writing, organizational, program planning and interpersonal skills
• Demonstrated interest and knowledge of Indigenous history, language and culture would be an asset.
• Knowledge and experience with the Relational Theory, harm reduction and stages of change is an asset.
• Current standard First Aid Certification and Suicide Intervention Training.
• Valid Driver’s license and adequate insurance coverage.
• The successful candidate must also have a Child Welfare Intervention Check and Police Check (current within 6 months).

This role will require on call support on a rotating basis, and some evening or weekend work hours.

McMan provides a solid blend of an extensive benefit plan, personal days, and the opportunity to contribute to the community at large. Access is provided to benefits within the first month of employment, with a plan that includes vision, dental and prescription drug coverage, and an Employee Assistance Program. With paid vacation, a flexible schedule, and personal days, the organization encourages a work life balance.

Equal Opportunity

McMan is committed to equity, diversity and inclusion and recognizes that a diverse staff benefits and enriches the work environment and contributes to organizational excellence. We welcome applications from all qualified individuals including candidates from diverse and indigenous backgrounds and those with disabilities.

If you feel you have the skills, background and the desire to work in an extremely rewarding and challenging environment, apply now. If you’re looking to make a difference, make it with McMan.

Salary Range: $49,768 - $54,931 per annum

Closing Date: August 20, 2025

Submit To: https://mcmancalgary.applytojobs.ca/hope_homes/40661

We thank all applicants for their interest, however only those selected for an interview will be contacted.