Case Management Clinician, Urgent Needs/Brief Support

CMHA Thames Valley Addiction & Mental Health Services; Woodstock; On-site; Full time

Job summary

A leading mental health organization is seeking an Urgent Case Management Clinician for a full-time, contracted role in Oxford County. The successful candidate will provide rapid response to individuals with urgent needs, work within a multi-disciplinary team, and implement best practices in mental health care. This position offers competitive compensation and opportunities for professional development within the community.

Benefits

9% in lieu of health benefits

Pension plan eligibility for immediate enrolment

Qualifications

• Must have a Police Vulnerable Sector Check (PVSC) completed within the last six months.
• Experience in community-based settings, crisis intervention, and mental health is preferred.

Responsibilities

• Support a caseload of urgent needs clients and provide assessments.
• Collaborate with care providers and participate in community outreach initiatives.

Skills

Crisis Intervention

Motivational Interviewing

Client-centered Approach

Knowledge of Community Resources

Education

RPN, RN, or Bachelor's/Master's in Occupational Therapy, Social Work, Psychology

Current registration with relevant Ontario college

Job description

Direct Service - Regulated - (OPSEU)

Full-Time, Contract (Approximately 12 months)

Multi-Site Accountability; Oxford Catchment Area (Oxford Zone)

Application Deadline: June 15, 2025

An Urgent Case Management Clinician works within a multi-disciplinary team framework throughout Oxford County, providing rapid response and support to individuals presenting with urgent, complex barriers and needs, including those with a serious and persistent Mental Illness, Developmental Disorder, Acquired Brain Injury, and/or Concurrent Disorders. The Urgent Needs Clinician will work closely with the CMHA crisis team and community partners on the Oxford County Situation Table.

This program offers support for a time-limited duration, and is brief and transitional in nature, focused on timely intervention and goal-oriented engagement.

Consider revitalizing your career and making a difference in your community by joining our team!

Successful candidates must have a Police Vulnerable Sector Check (PVSC) completed within the last six months. Applicants needing a PVSC are encouraged to apply for one early to avoid delays.

WHAT WE'RE OFFERING:

• Starting rate is $30.01 per hour (Level 1 of the Direct Service, Regulated Professional Grid). Successful external applicants will start at Level 1, with potential to progress to Level 8, $37.26 per hour.
• Work schedule: 70 hours over a two-week period, Monday-Friday 8:30am-4:30pm.
• Benefits: 9% in lieu of health benefits.
• Pension: Eligible for immediate, optional enrolment in the Healthcare of Ontario Pension Plan (HOOPP).

HOW YOU WILL MAKE A DIFFERENCE:

• Adhere to the organization's core values and policies.
• Apply recovery principles and support individuals with mental illness and addiction.
• Utilize the bio-psychosocial model and best practices for co-occurring disorders.
• Protect clients' welfare, dignity, and rights.
• Use Motivational Interviewing to support clients.
• Maintain safe work practices and professional conduct.
• Have knowledge of community resources.
• Build therapeutic relationships with clients.
• Work from a client-centered, trauma-informed perspective.

URGENT NEEDS (Assessment, Crisis Support, Follow-up):

• Support a caseload of urgent needs clients.
• Assess mental, physical, and emotional needs and investigate resources.
• Engage in screening and assessments.
• Provide skill development, linkages, resources, counseling, and advocacy.
• Implement crisis prevention, intervention, and safety plans.
• Educate about medications, symptoms, and addictions.
• Collaborate with care providers and community initiatives.
• Participate in community outreach, Mobile Health Outreach Bus, and Naloxone programs.
• Attend the Oxford Situation Table to support at-risk community members.
• Assist with health appointments and recovery plans.
• Provide navigational support and work to reduce barriers to care.
• Monitor symptoms, medication, and daily activities.
• Deliver basic life skills training as needed.
• Encourage client participation in community activities and promote self-efficacy.
• Support individuals from diverse cultural backgrounds.
• Provide coverage for team members as needed.

REQUIREMENTS:

• Police Vulnerable Sector Check (PVSC) completed within the last six months.
• Qualifications: RPN, RN, or Bachelor's/Master's in Occupational Therapy, Social Work, Psychology, or related field.
• Current registration with relevant Ontario college.
• Ability to attend work regularly.

PREFERRED QUALIFICATIONS:

• Valid Driver’s License and access to a vehicle.
• Experience in community-based settings, crisis intervention, mental health, addictions, homelessness, and regional services in Oxford County.
• Knowledge of pharmaceuticals, legal system, and working with ABI or Developmental Disabilities.
• First Aid & CPR certification.
• Bilingual in both official languages is preferred.

INTERNAL APPLICATIONS: Use your @cmhatv.ca or @slwar.ca email for internal applications.

Application deadline: June 15, 2025

Only shortlisted candidates will be contacted. We encourage applications from all community members, including diverse genders, persons with disabilities, Indigenous persons, and visible minorities. For accommodations, contact [e-mail].

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