Case Aide

Position Summary:

The Case Aide is responsible for providing para-professional support services to social work staff in meeting the needs of clients. This may include, but is not limited to, supervising family visits and completing documentation as required; shopping for necessities for children in care; coordinating and/or providing transportation for clients for scheduled visits or appointments; filing/compiling data; other interventions/supports for clients, as required.

Knowledge and Skills Required:

1. Ability to provide consultation to and work with other staff, agencies and professionals in the provision of services to children and their families.
2. Able to efficiently arrange, coordinate, and transport children and/or their families to various appointments.
3. Ability to schedule casual workers, when necessary, and verify that all hours entered as worked by casual staff matches the hours scheduled for the purpose of generation of payroll.
4. Must be able to work in a team setting as well as independently.
5. Capable of maintaining Agency owned/leased vehicles on a regular basis.
6. Thorough knowledge of agency policies and procedures.

Qualifications:

1. Must possess a High School Graduation Diploma with minimum one year of experience working with children and adults, preferably in a social or human services setting.
2. Excellent communication skills, both orally and in writing, good judgement, and the skill and ability to engage therapeutically with all clients.
3. Proficient in computer software applications including Microsoft Office and database programs.

Required:

1. Must possess a valid Class G Ontario Driver's Licence and have access to a reliable vehicle with OPCF6A Insurance endorsement and minimum of $1,000,000.00 Liability.
2. Satisfactory Vulnerable Sector check, Internal Records Check and Driver’s Abstract.
3. The ability to work flexible hours. Occasional travel within the region is also required.