Cargo Attendant

Canadian North; Ottawa; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking dedicated individuals to join their team in a dynamic and fast-paced environment. This role involves handling cargo, performing warehouse duties, and providing exceptional customer service. Candidates should possess strong communication and organizational skills, along with the ability to thrive under pressure. The ideal candidate will have a high school diploma and relevant experience in warehouse or customer service settings. This opportunity offers a chance to contribute to a vital service while working in a collaborative atmosphere. If you are ready to take on new challenges and make a difference, this position is perfect for you.

Qualifications

• 1 year of warehouse and/or customer service experience required.
• Knowledge of cargo handling and processing procedures considered an asset.

Responsibilities

• Handle all cargo and perform warehouse related duties.
• Provide excellent customer service and maintain clean work areas.

Skills

Communication Skills

Organizational Skills

Problem Solving Skills

Interpersonal Skills

Ability to work under pressure

Education

High school diploma or equivalent

Tools

Forklift

Job description

Must be able to perform, but not be limited to, the following duties and responsibilities:

• Comply with Company and MOT Standards and Regulations;
• Handle all cargo;
• Perform all warehouse related duties;
• Provide excellent customer service internally and externally;
• Responsibly maintain clean and orderly work areas;
• Responsibly use and maintain Company equipment;
• Assist Customer Service and/or Cargo Agents when required;
• Assist passengers with mobility and special needs;
• Perform commissary duties;
• Assist with reconfiguration of aircraft as required;
• Perform other duties and functions related to the foregoing;
• Process airway bills;
• Other duties as assigned.

SKILLS AND QUALIFICATIONS:

Include, but not limited to, the following minimum skills and qualifications:

• High school diploma or equivalent related work experience i.e. warehouse, forklifts, customer service industry, etc.;
• 1 year of warehouse and/or customer service experience;
• Demonstrated strong communication, organizational, problem solving & interpersonal skills;
• Ability to accomplish multiple tasks in a high pressure, high volume environment;
• Knowledge of cargo handling and processing procedures considered an asset;
• Knowledge and experience of loading and load control on company aircraft considered an asset;
• Forklift driving experience an asset;
• Must hold a valid driver’s license;
• Must be willing to work various shifts (including evenings, holidays and weekends);
• Must be able to obtain and retain a D/A level Airport Pass;
• Must be able to obtain and retain a dangerous goods handling certificate;
• Ability to communicate in Inuktut a definite asset;
• Ability to obtain and retain an Airport Restricted Area Identity Card in accordance with the Airport Restricted Area Access Clearance Program regulated by Transport Canada.