Career Professional - Life Insurance

AO Globe Life- Wendy Martin; Hamilton; Remote; CAD 40,000 - 55,000; Full time

Job summary

AO Globe Life is seeking a Remote Life Insurance Customer Service Agent to provide exceptional service from home. The role involves assisting clients with inquiries, educating them on products, and resolving issues. Ideal candidates are self-starters with strong communication skills and a customer-focused mindset. Join a team that values innovation and customer success while enjoying flexible work hours and career advancement opportunities.

Benefits

Performance-Based Bonuses

Flexible Work Hours

Comprehensive Training

Career Advancement

Inclusive Company Culture

Qualifications

• Previous customer service experience, preferably in life insurance or related field.
• Self-starter comfortable working independently.

Responsibilities

• Provide exceptional customer service via phone, email, and chat.
• Assist clients with inquiries about life insurance policies and claims.
• Educate customers on life insurance products.

Skills

Communication

Interpersonal skills

Problem-solving

Attention to detail

Tech-savvy

Tools

CRM software

Job description

Join Our Team as a Remote Life Insurance Customer Service Agent. Are you a people person with a passion for helping others?

Do you thrive in a dynamic, remote environment?

AO Globe Life is looking for a dedicated Remote Life Insurance Customer Service Agent to make a difference from the comfort of your home!

Are you a professional with an entrepreneurial spirit—demonstrates initiative, seeks opportunities, embraces challenges, and innovates to drive positive change, whether within a company or by starting your own venture?

If this describes you, this opportunity would be a great fit.

What You'll Do :

1. Provide exceptional customer service via phone, email, and chat
2. Assist clients with inquiries about their life insurance policies and claims
3. Educate customers on life insurance products and available services
4. Resolve issues with a positive, solution-oriented approach
5. Maintain accurate records of customer interactions and transactions

What We’re Looking For :

1. Excellent communication and interpersonal skills
2. Previous customer service experience, preferably in the life insurance industry or a related field
3. Strong problem-solving abilities and attention to detail
4. Tech-savvy with proficiency in using CRM software and communication tools
5. A self-starter who is comfortable working independently

What We Offer :

1. Performance-Based Bonuses: Earn bonuses based on your performance and achievements
2. Flexible Work Hours: Enjoy the freedom of working remotely with flexible hours
3. Comprehensive Training: Receive top-tier training and ongoing support to help you succeed
4. Career Advancement: Start as an agent and grow into leadership roles with mentorship and professional development opportunities
5. Inclusive Company Culture: Be part of a positive, inclusive team that values teamwork, innovation, and customer success

About AO Globe Life: At AO Globe Life, we are committed to providing peace of mind and financial security through life insurance. With over 70 years of experience, we help individuals and families navigate life’s uncertainties with confidence. Our values of integrity, compassion, and innovation guide everything we do.

Ready to Make an Impact?

If you're ready to elevate your customer service career while helping others secure their futures, we want to hear from you!

Apply today and join our growing team that puts customers first.

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