Care Team Coordinator - Part-Time (Mississauga) (2025-2156)

Closing the Gap Healthcare; Toronto; On-site; CAD 80,000 - 100,000; Part time

Job summary

A leading healthcare provider is seeking a Care Team Coordinator for a part-time contract role. You will manage home visits, provide exceptional customer service, and ensure effective communication between clients and providers. This is an excellent opportunity for those passionate about making a difference in healthcare delivery.

Benefits

Competitive total compensation package

Group benefits including medical and dental

Generous vacation package

In-depth training and orientation

Culture of performance recognition

Qualifications

• Proficiency in English required.
• Desire to grow within the healthcare industry.
• Knowledge of medical terminology is an asset.

Responsibilities

• Coordinate and schedule home and community visits.
• Communicate with clients and healthcare providers to ensure service delivery.
• Assure confidentiality and privacy of client information.

Skills

Exceptional communication

Customer service

Attention to detail

Job description

Role: Care Team Coordinator

Position Type: Part-Time, Contract

Contract Duration: July 2025 July 2026

Location: Mississauga

Closing the Gap Healthcare (CTG) is dedicated to providing Canadians with the highest level of care across a wide range of home and community settings.

We are seeking a passionate and dedicated Care Team Coordinator to join your team. In this role, you will coordinate and schedule home and community visits, communicate with our healthcare providers, ensuring seamless service delivery while providing empathetic support to the clients and providers. Your administrative skills will help keep our operations organized and efficient.

What you will be doing?

• Assist and interact with clients, delivering exceptional customer service and support.
• Presenting information about CTG programs and services to clients to promote service engagement and support sales efforts.
• Schedule visits and manage communication between clients and providers, ensuring timely and effective service
• Accurately and efficiently assessing customer requests and addressing them immediately or escalates as appropriate.
• Keep track of all client interactions, schedules, and relevant documentation to maintain a smooth workflow
• Work closely with an experienced leadership team, benefiting from their guidance and direction as you grow in your role
  
  

Skills Needed For Success

• Exceptional communication and interpersonal skills, with proficiency in English.
• A passion for customer service and a desire to grow within the healthcare industry.
• Commitment to ensuring the confidentiality and privacy of client information at all times
• Organized with precise attention to detail and efficiency in data entry.
• Knowledge of Medical terminology is an asset.
  
  

What You Can Expect

As a member of Closing the Gap Healthcare’s Team Made for Caring, you can expect:

• Competitive total compensation package.
• Group benefits including medical and dental.
• Generous Vacation package.
• In depth training and orientation to set you up for success.
• A culture of performance recognition and appreciation.
• A commitment to excellence.
  
  

Who We Are

Closing the Gap Healthcare (CTG) is proud to be a Canadian-owned, award-winning, fully accredited and publicly funded organization.

We are A Team Made for Caring dedicated to providing people of all ages the highest level of care across a wide range of home and community-based and clinic healthcare services. Our philosophy and care approach are based on ethical principles and compassion, together with a commitment to meet the highest practice standards.

The Not So Fine Print

We are excited you are considering applying to become a valued member of our “Team Made for Caring”.

This position is open to individuals who are eligible to work in Canada, and who meet all the essential requirements stated above. Accommodation will be provided in all parts of the recruitment and assessment process as required under the CTG Accessibility policy.

Closing the Gap is committed to a high-quality and safe environment for our team members and clients/families. At Closing the Gap, we strongly encourage all new hires to be vaccinated against COVID-19 and Influenza as unvaccinated team members put themselves, co-workers, their clients, their client’s families, and CTG’s communities at unnecessary risk.

Closing the Gap is committed to the success of all its team members. If you feel you need accommodations because of illness or disability, please do not hesitate to contact Human Resources at [e-mail] at your earliest convenience.