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A leading non-profit organization is seeking a Care & Support Representative to facilitate connections between international students and host families. This remote position offers 30 to 40 hours of work per week, focusing on delivering outstanding customer support and fostering enriching cultural experiences.
Who We Are
The Canada Homestay Network Society is a non-profit society, that has helped tens of thousands of students find a home away from home in Canada. We connect international students with compassionate and caring families in Canada, creating enriching cultural experiences for both students and host families for the past 30 years.
Be part of something that matters! Join a new team that connects international students with compassionate and caring families in Canada, creating enriching cultural experiences for both students and host families.
About the Care & Support Representative position
The Care & Support Representative (CSR) is an essential team member and plays a critical role in ensuring the overall success of the homestay program. The CSR uses sound and reliable judgement to make decisions that directly impact the various stakeholders, and ultimately CHN’s reputation and client relations. CSRs will naturally be effective at collecting detailed facts, organizing information, participating in ongoing relationship building, reducing inconsistencies, and bringing order out of chaos.
The CSR will report to the Care & Support Lead and/or the National Operations Lead and are responsible for building and maintaining positive working relationships with international students, host families, international agencies, and our clients.
This is a permanent, full-time remote position offering 30 to 40 hours per week. The hourly pay ranges from $19.85 to $22.80, inclusive of regional differentials and based on previous experience.
Key Responsibilities
The successful candidate will have
Working Conditions
How to Apply:
To view the full scope of this role, please view the complete job description. If you are interested in communicating with cultures from around the world and helping change international students live while in Canada, please apply with your cover letter and resume.
Applications for this role will be accepted until July 10, 2025.
We thank all those who apply but only those applicants who are selected for an interview will be contacted.