Care Services Manager (MGR-DB60-002)

Bethany Care Society; Didsbury; On-site; CAD 70,000 - 90,000; Full time

Job summary

Bethany Care Society seeks a Care Services Manager to lead and support care staff, ensuring resident-centered care and clinical excellence. The role emphasizes leadership, budget management, and professional development in a compassionate environment.

Qualifications

• Minimum of 3 years’ experience in a leadership role.
• Professional registration with the College of Registered Nurses of Alberta (CARNA).

Responsibilities

• Directs and supervises staff engaged in care provision.
• Develops and manages expenses within the approved annual budget.
• Ensures excellence in customer service.

Skills

Leadership

Customer Service

Interpersonal Skills

Education

Bachelor’s degree in Nursing

Job description

At Bethany, a career as a Care Services Manager is both personally and professionally challenging and rewarding. The role supports employees involved in the direct care of residents. It is a direct expression of Bethany’s values “We Care”, “We Show Respect” and “We are Responsible” and ensures these values are carried through in our daily interactions with our residents, families, volunteers, neighbours and coworkers. As a key member of our leadership team, you will model these values and equip others to deliver compassionate care that nurtures the physical, spiritual and emotional wellbeing ofothers in a setting that celebrates aging and diversity.

What You Will Do : With a passion for care towards residents, families and team members, the Care Services Manager is responsible for the management, participation and co-ordination of Care Services for residents in an assigned area. The Care Services Manager directs and supervises staff engaged in the provision of care and ensures the delivery of clinical excellence that supports Bethany Care Society’s mission of “Creating Caring Communities.”

Individual responsibilities will fall under eight main areas of focus :

• Resident-Centered Care– ensures that an atmosphere of resident-focused care in achieved and maintained.
• Interdisciplinary Services – coordinates the provision of interdisciplinary services to the residents in a defined area.
• Performance Management – ensures the efficient operations and ongoing performance management of the interdisciplinary team.
• Leadership – Models Bethany Care Society’s vision and values, and lives out the mission of “Creating Caring Communities” by providing leadership to champion Bethany’s model of quality care and to ensure the success of direct reports.
• Annual Budget – develops and manages expenses within the approved annual budget.
• Safety - Contributes to a safe environment for residents, the team and self by understanding and adhering to safety guidelines and practices at all times
• Customer Service – ensures excellence in customer service is achieved and maintained.
• Professional Development – ensures continuous progress in the areas of professional development and education.

What You Bring :

• Bachelor’s degree in Nursing or similar health-related field
• Minimum of 3 years’ experience in a leadership role
• Professional registration with the College of Registered Nurses of Alberta (CARNA)
• CPR certification
• Proven interpersonal, leadership and supervisory skills
• Gerontology and wound management experience are considered an asset
• Continuing Care experience with both geriatric and dementia populations would be considered an asset

More Information :

• Posting Number : 24-8186
• Position Number : MGR-DB60-002
• Location : Bethany Didsbury
• FTE : 1.0
• Union : Non-Union
• Position Type : Full-Time
• Shift and Hours of Work : Monday to Friday (0800-1615)
• Hours Per Shift : 7.75 hours
• Shift Per Cycle : 20 shifts in 4-week cycle