Care Management Coordinator - Abbotsford Regional Hospital and Cancer Centre

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Fraser Health

Abbotsford

CAD 60,000 - 80,000

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Yesterday

Job description

Salary

The salary range for this position is CAD $49.20 - $67.08 / hour.
Job Summary

Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations, and is home to six Métis Chartered Communities. Our team of 45,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care.

Come work with us!

Joining our team offers you opportunities to work in a rapidly growing organization with health professionals who are excellent in their respective fields, career growth and advancement, a competitive compensation package (including four weeks of vacation to start, comprehensive health benefits, and pension plan), and the rewarding opportunity to make a difference every single day in health care.

Fraser Health values diversity in the workforce and strives to maintain an environment of Respect, Caring and Trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable, and culturally safe manner.

Detailed Overview

In accordance with the British Columbia College of Nurses and Midwives (BCCNM) standards of practice as well as within a patient and family centered care model and the Mission and Values of Fraser Health, the Care Management Coordinator, in collaboration with the Patient Care Coordinator and the interprofessional team, facilitates patients' hospitalization from admission through discharge. Coordinates and collaborates with the interprofessional team to expedite effective, quality patient care and coordinates timely and sustainable discharge plans. Intervenes to address barriers and provides leadership as needed to achieve optimal outcomes including helping to expedite additional services as required. The Care Management Coordinator is accountable for the development and effectiveness of policies, procedures and standards to support effective care management and discharge planning. Evaluates progress towards desired outcomes to ensure plan of care and services provided are patient-focused, of high quality, efficient and effective.

Responsibilities

Coordinates care and discharge planning for patients; proactively collaborates with the Patient Care Coordinator, physician and interprofessional team to determine discharge goals.
Facilitates patient flow activities by identifying patients requiring specialized attention in order to move effectively through the system.
Observes, monitors and evaluates assigned patient progress, symptoms and behavioral changes by reviewing patients' daily status.
Develops and recommends policies, procedures and standards to support effective care management and discharge planning.
Coordinates and leads case conferences/meetings with patients, family and service providers for resolution of patient care issues.
Acts as a resource to staff, patients and families regarding care management and discharge planning.
Acts as a resource for the interprofessional team and promotes collaboration on concerns and continuity of care issues.
Prepares and maintains concise and accurate patient records by methods such as documenting findings, discharge arrangements, contacts with health care staff, and actions taken.
Promotes high standards of clinical practice and the development of best practice by participating in the revision and evaluation of clinical practice and systems.
Participates in orientation of new team members by providing training and mentorship as required.
Participates in committees, task groups, continuing education, and projects.
Performs other related duties as assigned.

Qualifications

Education, Training & Experience
Current practicing registration as a Registered Nurse with the British Columbia College of Nurses and Midwives (BCCNM). Three (3) years recent, related acute care experience including one (1) year of experience in community care and discharge planning, or an equivalent combination of education training and experience.

Skills and Abilities

Comprehensive knowledge of nursing theory and practice within a patient/family centered model of care.
Ability to apply knowledge of pathophysiology and pharmacology to safely plan discharge.
Ability to engage in comprehensive assessment, observation and monitoring of patients.
Ability to plan, organize and prioritize work.
Ability to analyze situations, problem solve, deal with conflict and negotiate resolutions in a timely manner.
Ability to communicate effectively both verbally and in writing.

About Fraser Health

Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations.

People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 48,000+ staff, medical staff and volunteers.

We are committed to planetary health and value diversity in the workforce. We strive to maintain an environment of respect, caring and trust.

Together, we are the heart of health care.