Care Coordinator

Ontario Health atHome; London; On-site; CAD 54,000 - 70,000; Full time

Job summary

Ontario Health atHome is seeking a Care Coordinator to assess patient needs, determine eligibility for services, and link patients with appropriate community resources. You will work across settings to coordinate care plans and ensure the patient and family are supported in a timely, compassionate manner.

The role emphasizes collaboration with a multidisciplinary team, effective documentation, and adherence to regulatory standards, with a focus on home-based, patient-centered care across Ontario.

Qualifications

• Active registration in Ontario health regulator(s) in good standing.
• 2+ years of recent experience in community health or related field.
• Knowledge of Ontario health care delivery system and community resources.
• Excellent interpersonal, communication, assessment, problem-solving and decision-making skills.
• Effective time management and ability to work independently in a busy multidisciplinary environment.
• Valid drivers license and access to a vehicle.
• Proficient in a Windows environment.

Responsibilities

• Assess care needs and determine eligibility for services.
• Link patients with service providers.
• Coordinate and monitor care plan delivery.
• Establish a helping relationship with patients and their families.
• Balance patient needs with available resources, respecting values and preferences.

Skills

Interpersonal skills

Communication

Time management

Documentation

Independent work

Driver's license

Windows proficiency

Tools

Windows

Job description

CARE AND BE CARED FOR - THIS IS YOUR HOME

Are you an experienced registered nurse, physiotherapist, occupational therapist, social worker (BSW), dietitian, or speech language pathologist seeking a rewarding career that cares for others, in a professional practice that cares for you? You're looking in the right place.

As a Care Coordinator, you will assess and determine patient care needs and eligibility, provide access and referrals to community services, and engage with patients, caregivers and other health care practitioners.

Whether you work in our office, in the community, or a health care facility - you will play a lead role in providing connected, accessible, patient-centred care - and be supported by our collaborative team that includes over 9,000 regulated health care and other professionals.

As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance.

This is a temporary full-time opportunity for up to 13 months supporting the Victoria Hospital team.

What will you do?

• In collaboration with patients and their families, assess care needs, determine eligibility for services, and develop individual care and service plans
• Link patients with service providers
• Coordinate and monitor care plan delivery
• Establish a helping relationship with patients and their families
• Balance patient needs and choices with available resources, ensuring patients' values and preferences are respected

What must you have?

• Membership, in good standing, with the applicable regulatory body:
• College of Nurses of Ontario
• College of Physiotherapists of Ontario
• College of Occupational Therapists of Ontario
• College of Audiologists and Speech Language Pathologists of Ontario
• Ontario College of Social Workers and Social Service Workers
• College of Dietitians of Ontario
• 2+ years of recent experience in community health or a related field
• Knowledge of the health care delivery system and community resources
• Excellent interpersonal, communication, assessment, problem-solving and decision-making skills
• Effective time management, prioritization and organizational skills, with the ability to work independently and co-operatively in a busy multidisciplinary environment
• Established ability to accurately complete required documentation, reports and forms
• A valid driver's license and access to a reliable vehicle
• Proficient in a Windows environment
• We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date.

What would give you the edge?

• Experience working with diverse patient groups, e.g., multicultural, homeless, palliative, acquired brain injury (ABI), mental health, geriatrics, pediatrics
• Case management experience or recent related community experience
• Ability to speak French or another second language

What do we offer?

• Attractive comprehensive compensation packages and benefits
• Valuable development opportunities
• Membership in a world-class defined benefit pension plan
• Salary: $39.12/ hr to $51.26/ hr

Who are we?

We are Ontario Health atHome, ready to serve every person in Ontario. We partner with patients and caregivers, family physicians, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.

Why join us?

You're interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.

Equity, Inclusion, Diversity and Anti-Racism Commitment

Ontario Health atHome is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.

This job posting is for an existing vacancy.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.