Capture Operator 1

Symcor Inc.; Calgary; On-site; CAD 25,000 - 40,000; Full time

Job summary

Symcor Inc., a leading company in payment processing, seeks detail-oriented individuals for night shifts on their COR.PAY team. This role focuses on processing client jobs accurately and maintaining scanning machines in a collaborative environment. Candidates are expected to have a high school diploma and problem-solving skills, with a focus on quality assurance and task management.

Benefits

Competitive compensation

Pension plan with 150% contribution

Three paid personal days and volunteer days annually

Qualifications

• 1 to 3 years of related experience preferred.
• Strong problem-solving and troubleshooting skills needed.
• Attention to detail and accuracy required.

Responsibilities

• Use Docuscan and ITrans to process client jobs accurately.
• Perform quality checks during scanning and troubleshoot equipment issues.
• Conduct daily preventative maintenance on machines.

Skills

Problem-solving

Attention to detail

Multi-tasking

Troubleshooting

Education

High School Diploma or equivalent

Job description

Symcor, a proudly Canadian company, supports banking, wealth management, telecommunications, insurance, payroll, and utility markets with innovative solutions in payment processing (COR.PAY), customer communications & experiences (COR.CCX), and fraud prevention (COR>

IQ). We help clients accelerate their digital transformation by providing expertise and infrastructure that drive efficiency and mitigate risk industry-wide.

We are committed to our core values of Accountability, Performance, and Integrity, and serve our clients with a focus on safety and security.

Join our COR.PAY team!

Our achievements include :

• Over 1 billion items digitally archived annually
• 25+ years of experience
• 100% coverage for major financial institutions in treasury management

If you are eager to build your skills, cross-train on various scanning machines, and seek opportunities for advancement, this role is ideal for you!

This night shift position offers a calm, focused environment for detail-oriented individuals who enjoy working in a collaborative setting. It provides the satisfaction of maintaining smooth operations through structured tasks.

Monday to Friday, 8 : 00 pm to 4 : 00 am

What you will do :

• Use Docuscan and ITrans to process client jobs accurately and in accordance with requirements, transferring finished products to the appropriate area
• Perform quality checks during scanning to ensure standards are met
• Set up ITrans based on specifications and ensure materials are available for accurate processing
• Conduct daily preventative maintenance on assigned machines
• Troubleshoot basic equipment issues and escalate unresolved problems as per procedures
• Coordinate with on-site vendors to resolve equipment issues
• Perform additional duties as assigned

What you need to have to succeed :

• High School Diploma or equivalent
• 1 to 3 years of related experience (asset but not required)
• Strong problem-solving and troubleshooting skills
• Attention to detail and accuracy
• Initiative and a positive attitude
• Ability to multi-task in a fast-paced environment

What's in it for you :

At Symcor, we measure success by the achievements of our clients and employees. We support our team through :

• Competitive compensation
• Pension plan with 150% contribution
• Three paid personal days and volunteer days annually

We promote an inclusive environment where each individual's uniqueness contributes to our mutual success, embracing diversity and fostering a culture of +1 Unique You.