Captain

City Experiences; Toronto; On-site; CAD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a Captain for its City Cruises operation in Toronto. This seasonal role involves operating Transport Canada inspected vessels while ensuring safety and guest satisfaction. Ideal candidates will possess a Master 150 Gross Tonnage certificate and have a minimum of two years of marine experience. The position offers competitive wages, retention bonuses, and various crew benefits, including complimentary cruise tickets and meals. Join a vibrant team dedicated to providing memorable experiences on water while embodying a culture of respect and teamwork.

Benefits

Competitive Wage

Retention Bonus - up to $500

Complimentary Cruise Tickets

Complimentary Crew Meals

Crew Recognition Awards

Crew Referral Program - up to $200

Crew Events

Paid Training

Qualifications

• Minimum two years of marine experience required.
• Positive attitude and good work ethic essential.

Responsibilities

• Ensure safety and security of passengers and crew.
• Conduct safety inspections and maintain vessel cleanliness.

Skills

Ship-handling

Customer Service

Foreign Language

Education

Master 150 Gross Tonnage Certificate

Marine Basic First Aid Certification

Transport Canada Medical Certification

Tools

Navigation Charts

Safety Equipment

Job description

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City Experiences is seeking a Captain for our City Cruises operation in Toronto.

Please note, this is a seasonal contract position.

City Cruises Canada welcomes applicants currently holding foreign licenses recognized by the Transport Canada Reciprocal Arrangement Program. City Cruises Canada will actively work to endorse eligible mariners, with a 90-day employment commitment for all successful endorsements.

About You

This person will be adaptable, dynamic, and embody City Experiences’ RESPECT Service System.

Crew Benefits

• Competitive Wage
• Retention Bonus - up to $500.00!
• Complimentary Cruise Tickets & Uniforms
• Complimentary crew meals
• Crew Recognition Awards
• Crew Referral Program - up to $200.00 per referral
• Crew Events
• Paid Training

About The Opportunity

The Captain operates Transport Canada inspected passenger vessels, ensuring safety, security, enjoyment, and environmental respect. Responsibilities include guest greeting, safety protocol adherence, vessel operation, crew supervision, safety inspections, guest satisfaction, and compliance with regulations.

Essential Duties & Responsibilities

• Ensure safety and security of passengers, crew, and vessel.
• Assign tasks, provide direction, and stand bridge watch for navigation.
• Maintain navigation charts and equipment.
• Ensure readiness of lifesaving and firefighting equipment.
• Provide hospitality to guests and coworkers.
• Oversee pre-cruise preparations and crew supervision.
• Conduct safety inspections and drills.
• Ensure compliance with safety standards and regulations.
• Participate in vessel maintenance and safety programs.
• Handle guest issues and ensure guest satisfaction.
• Complete shift records and safety documentation.
• Maintain vessel cleanliness and safety.
• Assist with vessel operations and mechanical issues.
• Willingness to work extended shifts and on holidays.
• Maintain appearance standards.
• Perform additional duties as assigned.

Requirements & Qualifications

• Master 150 Gross Tonnage certificate.
• Consideration for Master Limited over 60 Gross Tonnage with experience.
• Current Marine Basic First Aid and Transport Canada medical certification.
• Minimum two years of marine experience.
• Restricted Operator Certificate ROC-MC.
• Simulated Electronic Navigation (Limited).
• Additional skills like ship-handling, customer service, or foreign language are a plus.
• Positive attitude and good work ethic.
• Ability to lift up to 45 pounds and work in all weather conditions.
• Availability for work on major holidays.

City Cruises does not use AI in the recruitment process.

About Us

City Experiences offers memorable land and water experiences, with over 25 brands serving 30 million guests annually. We value communication, creativity, and teamwork, fostering a culture rooted in our RESPECT Service System.

We are an Equal Employment Opportunity employer, committed to a discrimination-free workplace and compliance with employment laws.