Cannabis Educator & Experience Architect

Tokyo Smoke; Toronto; On-site; CAD 21,000 - 29,000; Full time

Job summary

Tokyo Smoke is seeking an Educator to serve as a brand ambassador in a Toronto-area cannabis retail setting. You will create intentional customer experiences, educate on products, and drive sales while promoting brand values and compliance.

The role emphasizes relationship-building, product knowledge, and a willingness to adapt to a fast-paced environment. Requirements include strong communication, integrity, and comfort with evolving duties.

Qualifications

• Customer service experience in a fast-paced environment.
• Strong verbal and written communication skills.
• Ability to build authentic customer relationships and drive sales.

Responsibilities

• Create intentional experiences for customers by building authentic relationships and determining needs.
• Drive sales by educating on the brand and products.
• Demonstrate cannabis knowledge and curate elevated experiences.
• Achieve sales goals and business metrics.
• Support with inventory management and store duties.

Skills

Customer service

Sales

Retail experience

Cannabis knowledge

Communication

Job description

Tokyo Smoke is seeking an Educator to serve as a brand ambassador in a Toronto-area cannabis retail setting. You will create intentional customer experiences, educate on products, and drive sales while promoting brand values and compliance.

The role emphasizes relationship-building, product knowledge, and a willingness to adapt to a fast-paced environment. Requirements include strong communication, integrity, and comfort with evolving duties.