Candidate Information Representative

Randstad Canada; Toronto; On-site; CAD 52,000 - 56,000; Full time

Job summary

A leading company is seeking a Candidate Information Representative in Toronto. This role focuses on supporting certification candidates during registration processes, requiring strong administrative skills and bilingual abilities. Candidates should be organized, detail-oriented, and thrive in a client-focused environment.

Benefits

Benefits package after 3 months

RRSP contribution

2 weeks vacation

Paid sick days

Summer Friday hours

Holiday closures

Qualifications

• 2-3 years of administrative or reception experience.
• Bilingual in English and French strongly preferred.
• Experience with relational databases (training provided).

Responsibilities

• Greet visitors and assist candidates in person, via phone, and email.
• Assist with mass email communications and maintain tracking logs.
• Support general office administration tasks as needed.

Skills

Bilingual in English and French

Excellent written and verbal communication

Strong time management

High attention to detail

Adaptable and resourceful

Education

Post-secondary degree or diploma

Tools

MS Word

Excel

Outlook

Job description

Are you an administrative professional who thrives in a client-focused, high-integrity environment?

Our client is looking for a Candidate Information Representative to serve as a welcoming first point of contact for certification candidates while supporting critical exam and registration processes. This role is ideal for someone who enjoys helping others, stays organized, and values accuracy and confidentiality. Bilingual in English/French, with strong administrative skills and a calm, professional presence? This might be the perfect fit!

Advantages

What’s in it for YOU:

• Compensation of $52,000-54,000 annually for unilingual candidates & $54,000-$56,000 for bilingual candidates
• Benefits package after 3 months, RRSP contribution
• 2 weeks vacation, paid sick days, summer Friday hours, holiday closures
• Monday-Friday 8:30am-5:00pm; majority of work (4-5 days) will be in the office
• Located in mid-town Toronto, close to transit options

Responsibilities

What YOU will be doing as the Candidate Information Representative:

Reception and Candidate Support

• Greet visitors and assist candidates in person, via phone, and email
• Respond to inquiries about certification processes and support with the Candidate Portal
• Open and process incoming mail and courier deliveries
• Redirect calls and emails to appropriate departments

Examination and Certification Process Support

• Scan candidate photos and upload data accurately
• Assist with mass email communications, including applications and confirmations
• File candidate documentation and support record archiving and storage
• Maintain tracking logs and ensure secure handling of exam materials

General Office Administration

• Support other administrative tasks as needed
• Maintain confidentiality and uphold security protocols
• Lift and organize materials and boxes (up to approx. 35 lbs.) as required

Qualifications

What YOU bring to the table:

Education and Experience

• 2-3 years of administrative or reception experience
• Post-secondary degree or diploma, preferred

Skills & Attributes

• Bilingual in English and French strongly preferred
• Excellent written and verbal communication skills
• Calm and positive demeanor with clients from diverse backgrounds
• Strong time management and multitasking skills
• High attention to detail in data entry and record keeping
• Ability to work collaboratively in a small, mission-driven team
• Adaptable, resourceful, and able to work under pressure
• Physically able to lift and move boxes as needed

Technical Proficiency

• MS Word, Excel & Outlook (intermediate level)
• Strong keyboarding and data entry skills
• Experience with relational databases (training provided)
• General computer literacy and adaptability to new systems

Summary

If you meet most of the above criteria, register for a Randstad account online and apply directly. We appreciate all applicants, but only those with relevant experience will be considered.

Randstad Canada is committed to fostering a diverse workforce and promoting equity, diversity, and inclusion throughout our hiring processes. We support accessibility and ask that candidates identify any accommodation needs by emailing [e-mail].