Canada Service Sales Engineer - Bakery

GEA; Hamilton; On-site; CAD 70,000 - 100,000; Full time

Job summary

A leading company in the engineering sector seeks a Service Sales Engineer to drive sales of spare parts and services in the Canadian market. The ideal candidate will have a strong background in territory sales, excellent communication skills, and a willingness to travel. This role involves managing key accounts and building strong customer relationships while collaborating with various internal teams.

Qualifications

• Minimum 5 years of territory sales experience, preferably in the industry.
• Strong English verbal and written skills; French is a plus.
• Ability to develop and implement effective sales strategies.

Responsibilities

• Implement and adapt service sales strategies within territory.
• Manage key accounts and develop strong customer relationships.
• Conduct client visits to promote service offerings.

Skills

Communication

Customer Orientation

Account Management

Strategic Thinking

Sales Strategy Development

Job description

As a Service Sales Engineer , you will promote and secure the sale of spare parts, repairs, upgrades, field services, and service agreements for GEA Bakery solutions (Comas / Imaforni) in the Canadian market. You will drive customer engagement, manage key accounts, and work in tandem with Field Service, Customer Support, and Engineering to deliver optimal service solutions.

Key Responsibilities

• Implement and adapt GEA’s service sales strategy within your territory.
• Lead and prioritize service sales initiatives.
• Manage key accounts and develop strong customer relationships.
• Conduct client visits to promote service offerings and present solutions.
• Maintain and update customer Ibase data.
• Drive sales of spare parts, repairs, upgrades, and modernization projects.
• Provide accurate and timely quotations and follow-up.
• Identify and develop new sales contacts within client organizations.
• Represent the company at trade shows alongside equipment sales.
• Monitor market trends and competitor activity; provide feedback to leadership.
• Leverage internal resources (e.g., service techs, sales reps) to boost sales.

Your Profile / Qualifications

Communication :

• Strong english verbal and written communication skills. French will be an asset.
• Comfortable interacting across diverse levels and functions, both internally and externally.

Experience :

• Minimum 5 years of territory sales experience (industry background preferred).
• Understanding of service-based sales and customer segmentation.
• Ability to develop and implement sales strategies.

Travel :

• Willingness to travel up to 60% , including potential international trips.

Core Competencies

• Entrepreneurial mindset with strong customer orientation.
• Proven relationship-building and account management skills.
• Strategic thinker with strong commercial acumen.
• Demonstrates integrity, resilience, and adaptability.
• Team player who aligns with GEA’s values and mission.
• Market-aware with the ability to react to trends and competitor moves.

GEA is an equal opportunity employer. Applicants will therefore receive consideration for employment without regard to age, sex, race, color, religion, world view, national origin, genetics, disability, gender identity, marital status, sexual orientation, veteran status or any other protected characteristic required by applicable law. Applicants with disabilities are welcome and will be given special consideration if they are equally qualified.

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