Canada Parts Operations Leader | Flexible Work Arrangements

Hitachi Energy; Hamilton; On-site; CAD 95,000 - 135,000; Full time

Benefits offered by this job

Health benefits

Retirement benefits

Paid leave & flexible work

Job summary

Hitachi Energy is seeking a Parts Operations Manager for Canada to lead the Spare Parts organization and drive operational and financial performance. You will oversee customer satisfaction, delivery performance, backlog, inventory, revenue realization, and process standardization across Canada in alignment with North America strategy.

Working cross-functionally with Sales, Service Operations, Supply Chain Management, Procurement, Engineering, and Finance, you will support organizational

Qualifications

• Bachelor’s degree in engineering, business, supply chain, or related field.
• 5–7 years in spare parts management, aftermarket services, supply chain, inventory planning, customer fulfillment, or operations management.
• Minimum 3 years of leadership experience managing and developing teams.
• Solid SAP knowledge including MRP, service orders, sales orders, MTO, inventory master data, and related business processes.
• Ability to travel up to 20% within Canada and North America.

Responsibilities

• Manage the Canadian Parts Operations organization, including operational performance, financial results, customer satisfaction, employee engagement, and profitable growth.
• Execute the North America Parts strategy and represent Canada in reviews, initiatives, and performance management.
• Coordinate material planning, order execution, and delivery activities supporting projects and outages.
• Develop the Parts Operations team through clear performance expectations and development plans.
• Oversee on-time delivery, backlog execution, revenue conversion, demand forecasting, and inventory planning.

Skills

Leadership

SAP knowledge

Demand planning

Inventory management

Forecasting

Logistics

Education

Bachelor's degree in Engineering or related field

Tools

SAP

Job description

Hitachi Energy is seeking a Parts Operations Manager for Canada to lead the Spare Parts organization and drive operational and financial performance. You will oversee customer satisfaction, delivery performance, backlog, inventory, revenue realization, and process standardization across Canada in alignment with North America strategy.

Working cross-functionally with Sales, Service Operations, Supply Chain Management, Procurement, Engineering, and Finance, you will support organizational