Canada Connects Program Facilitator

Ccisab; Canada; On-site; CAD 40,000 - 70,000; Full time

Job summary

An established nonprofit organization is seeking a passionate individual to facilitate the Canada Connects Program. This role involves recruiting and training volunteers, coordinating community events, and conducting needs assessments with newcomers. The ideal candidate will have a background in social work or community development, experience with diverse cultures, and strong organizational skills. Join a dedicated team committed to building inclusive communities and making a positive impact on the lives of immigrants and refugees. This is a unique opportunity to play a vital role in fostering community connections and supporting newcomers in their journey.

Qualifications

• Post-secondary degree in Social Work or related fields required.
• Experience with diverse cultures and volunteer management essential.

Responsibilities

• Recruit, train, and support community volunteers for the Canada Connects Program.
• Coordinate events and conduct needs assessments for newcomers.

Skills

Volunteer Management

Community Development

Cultural Understanding

Social Work

Creativity and Initiative

Teamwork

Technology Application

Diverse Cultures Experience

Needs Assessment

Second Language

Education

Post-secondary degree in Social Work

Training in Volunteer Management

Tools

Microsoft Office

Webinar Platforms

Job description

CCIS (Calgary Catholic Immigration Society) is a nonprofit organization that provides settlement and integration services to all immigrants and refugees in Southern Alberta. Since our inception in 1981, we have been a community leader with solid experience in the design and delivery of comprehensive services for our newest neighbours. We deliver these services through a dynamic, multi-cultural, multi-denominational and multi-disciplinary team of professionals who collectively speak over 80 languages.

From airport reception to a first job interview, CCIS’s programs and services have been designed to assist immigrants and refugees through all phases of the settlement and integration process. CCIS is committed to welcoming and serving newcomers of all races, ethnic and national origins, cultural backgrounds and religions, sexual orientations and gender identities and expressions.

CCIS – Community Development and Integration Services (CDIS) Division

Our Community Development and Integration Services Division works towards empowering individuals and communities to make changes through education, volunteerism, and community development and integration strategies. CDIS is committed to creating a welcoming community and helping newcomers and the community alike work together to build an inclusive community. CDIS programs support this goal through various community approaches, including volunteerism, education, outreach, community development, and cultural diversity capacity building.

Job Summary

We’re looking for a highly motivated, community-minded individual to provide specific program delivery in the Canada Connects Program through volunteer recruitment, matching, follow-ups, volunteer training, special events, special initiatives and administrative support. You will be confident in promoting the Canada Connects Program in the community in order to recruit volunteers to act as hosts and raise public awareness about the program and the needs of newcomers. Known for our focus on servicing newcomers – and our innovative and collaborative community partnerships – Committed to the community, our Canada Connect program is client and community-focused, proudly providing services to over 200 clients each year.

Primary Duties and Responsibilities include, but are not limited to:

• Recruit, train, monitor, and provide ongoing support to community volunteers
• Ability to plan, implement activities and assess needs for complex multi-barrier clients
• Coordinate appropriate group activities and conduct various administration tasks based on client needs
• Coordinate program annual events and activities for clients and volunteers
• Conduct regular intakes and needs assessments with newcomers
• Maintain up-to-date and relevant community resources/support systems for volunteers (update as necessary on program blog, newsletter, and through personal contact with volunteers)
• Submit a program report and evaluation on a quarterly and annual basis
• Maintain accurate client files in the database
• Facilitate and supervise volunteer matches with newcomers
• Market the Canada Connects program to the community
• Maintain complete records of volunteer and client information and program activities
• Work effectively on the Canada Connects Team and deliver the program through a variety of platforms

Qualifications and Skills

• Related post-secondary degree in Social Work, Community Development, and Volunteer Management
• Experience in working with diverse cultures
• Demonstrate creativity and initiative in varying planning of activities
• Volunteer Management training and experience
• Knowledge of Calgary community resources
• Proficient in using the latest versions of Microsoft Office and webinar platforms
• Ability to work well with a team
• Knowledge of settlement services
• Working knowledge and demonstration of application of new technologies is essential
• Proficiency in Cultural understanding; background in social research, immigration studies or related fields is an asset
• AAISA Training/accreditation an asset
• Second language an asset
• Current valid driver’s license and access to vehicle
• Must be legally eligible to work in Canada
• Must have a valid Criminal Record Check report

How To Apply

Interested and qualified candidates are encouraged to submit resumes and cover letters to Ricardo Morales, Division Director, at [e-mail] by Wednesday, April 30th, 2025. Please include “Canada Connects Program Facilitator” in the subject line of your email.

Note: Resumes will be reviewed as submitted, and interviews scheduled as appropriate. This posting will be removed when a suitable candidate is found, possibly before the published end date.

CCIS thanks all applicants; however, only those selected to compete further for this position will be contacted.

This position is subject to a Criminal Record Check, including a Vulnerable Sector Search and Adult Abuse Registry Check.