(can) vision center manager, dual licensed

Walmart Canada Corp; Toronto; On-site; CAD 100,000 - 125,000; Full time

Job summary

An established industry player is seeking a Vision Centre Manager to oversee daily operations and ensure compliance with regulations. This role involves managing sales budgets, fostering relationships with healthcare professionals, and delivering exceptional customer service. You will be responsible for maintaining a safe working environment and ensuring the Vision Centre operates smoothly during business hours. If you are passionate about optical services and have a knack for problem-solving, this opportunity is perfect for you. Join a team dedicated to providing quality care and enhancing customer experiences in the optical field.

Qualifications

• Experience in managing optical business operations and delivering sales budgets.
• Familiarity with regulatory environments and customer service excellence.

Responsibilities

• Manage day-to-day operations of the Vision Centre and ensure compliance with policies.
• Build relationships with healthcare providers and troubleshoot customer issues.

Skills

Customer Service

Problem Solving

Sales Management

Regulatory Compliance

Job description

Position Summary

The Vision Centre Manager is responsible for all day-to-day activities affecting the people, operations and merchandise within Division 30. The Vision Centre Manager must also see that the Vision Centre operates according to Wal-Mart policy, professional standards, provincial and federal regulations.

What you'll do...

Reports to the DM for professional services.

Accountable to deliver sales budget and control wages according to P&L.

Develops the optical business through executing programs as well as promoting the Walmart brand.

Builds collaborative relationships with Optometrists and other healthcare providers in Walmart and within the community.

Troubleshoots and problem solves issues to ensure excellent customer experience.

Accepts and evaluates written prescription orders from Customers or Doctors.

Responsible for maintaining overall safe working conditions, which includes proper equipment maintenance and following the required emergency policies to protect the optical team and public.

Responsible for following and upholding the proper Provincial & Federal Guidelines when dispensing prescription and non prescription eyewear.

Maintains the VC fully operational during the posted business hours. Exercises their authority to delegate tasks to other associates within their regulatory framework in order to manage their workload.

Must be familiar with regulatory environment in their region and practice within it.

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location: 1305 Lawrence Ave W, Toronto, ON M6L 1A5, Canada