(CAN) Self Checkout Attendant

Walmart Canada; Town of Sylvan Lake; On-site; CAD 30,000 - 40,000; Part time

Job summary

An established industry player is seeking a Self-Checkout Attendant to enhance customer experiences in a fast-paced retail environment. This role is pivotal in assisting customers with their transactions and ensuring that the self-service areas are clean and operational. Your ability to communicate effectively and provide exceptional service will help foster customer loyalty and satisfaction. Join a team that values integrity and customer care, where your contributions directly impact the shopping experience and the overall success of the store. If you are passionate about helping others and thrive in a dynamic setting, this opportunity is perfect for you.

Qualifications

• Must be 16 years or older to apply.
• Ability to provide exceptional customer service.

Responsibilities

• Assist customers with self-checkout transactions.
• Maintain cleanliness and organization of the self-service area.
• Educate customers on self-service options.

Skills

Customer Service

Communication Skills

Problem Solving

Education

High School Diploma or equivalent

Job description

Position Summary...

A Self-Checkout Attendant assists customers in the processing of transactions through the self-service area(s) and provides exceptional customer service in order to ensure a positive shopping experience and drive customer loyalty, while maintaining exemplary customer service by adhering to the Basic Beliefs and values of Wal-Mart.

What You'll Do...

1. Keeping the area N.C.O. and free of fixtures, unnecessary debris, foreign objects, and liquids.
2. Educating customers on the correct and efficient use of self-service options, when applicable.
3. Promoting company sponsor programs, i.e., credit card service, product protection and charity initiatives, when applicable.
4. Observing the activities of a customer to determine when and if assistance is needed.
5. When self-service interventions and quality checks are required, politely explaining the reasons for the intervention or quality checks while positively reassuring customers that periodic quality checks and interventions are normal protocol when using self-serve checkout options.
6. Demonstrating knowledge about responding to EAS alarms and filling out the "Failure to Deactivate" Log.
7. Calling the Customer Service Manager when the self-service area(s) is low on cash or has a technical issue.
8. Returning Scan & Go scanners to their home after use.

Minimum Qualifications...

Age - 16 or older

Preferred Qualifications...

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

3420 47Th Ave, Sylvan Lake, AB T4S 0B6, Canada