(CAN) Self Checkout Attendant

Walmart Canada Corp; Town of Sylvan Lake; On-site; CAD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a Self-Checkout Attendant to enhance customer experiences at their self-service areas. This role involves assisting customers with transactions, maintaining cleanliness, and promoting company programs. You will be the friendly face that ensures customers feel supported while using self-checkout options. If you have a passion for customer service and enjoy helping others, this position offers a great opportunity to make a difference in shoppers' experiences.

Responsibilities

• Assist customers with self-service transactions and ensure a positive shopping experience.
• Educate customers on the efficient use of self-service options.

Job description

Position Summary

A Self-Checkout Attendant assists customers in the processing of transactions through the self-service area(s) and provides exceptional customer service in order to ensure a positive shopping experience and drive customer loyalty, while maintaining exemplary customer service by adhering to the Basic Beliefs and values of Wal-Mart.

What you'll do...

1. Keeping the area N.C.O. and free of fixtures, unnecessary debris, foreign objects, and liquids.
2. Educating customers on the correct and efficient use of self-service options, when applicable.
3. Promoting company sponsor programs, i.e., credit card service, product protection and charity initiatives, when applicable.
4. Observing the activities of a customer to determine when and if assistance is needed.
5. When self-service interventions and quality checks are required, politely explaining the reasons for the intervention or quality checks while positively reassuring customers that periodic quality checks and interventions are normal protocol when using self-serve checkout options.
6. Demonstrating knowledge about responding to EAS alarms and filling out the "Failure to Deactivate" Log.
7. Calling the Customer Service Manager when the self-service area(s) is low on cash or has a technical issue.
8. Returning Scan & Go scanners to their home after use.

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location: 3420 47Th Ave, Sylvan Lake, AB T4S 0B6, Canada

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