(CAN) Self Checkout Attendant

Walmart; Toronto; On-site; CAD 20,000 - 30,000; Part time

Job summary

A leading retail company in Toronto is seeking a Self-Checkout Attendant. This role involves providing customer service, educating customers on self-service options, and maintaining a clean environment. Candidates must be 16 years or older. Previous experience is not required.

Qualifications

• Must be 16 years of age or older.
• Ability to assist customers with self-service equipment.

Responsibilities

• Keep the area clean and organized.
• Educate customers on self-service options.
• Promote company programs when applicable.
• Observe customer activities for assistance needs.
• Explain interventions and quality checks to customers.

Skills

Customer service skills

Attention to detail

Ability to educate others

Job description

Position Summary: Working as a Self-Checkout Attendant at Walmart Canada is a great way to develop your skills in the retail industry. A Self-Checkout Attendant provides exceptional customer service to ensure a positive shopping experience and assists customers processing transactions through the self-service area(s).

If you are looking for an exciting job in customer service or retail, working as a Self-Checkout Attendant may be a great fit for you!

What you'll do...

• Keeps the area neat, clean and organized and free of fixtures, unnecessary debris, foreign objects, and liquids.
• Educates customers on the correct and efficient use of self-service options, when applicable.
• Promotes company sponsor programs, i.e., credit card service, product protection and charity initiatives, when applicable.
• Observing the activities of a customer to determine when and if assistance is needed.
• When self-service interventions and quality checks are required, politely explaining the reasons for the intervention or quality checks while positively reassuring customers that periodic quality checks and interventions are normal protocol when using self-serve checkout options.
• Demonstrates knowledge about responding to EAS alarms and filling out the 'Failure to Deactivate' Log.
• Calls the Customer Service Manager when the self-service area(s) is low on cash or has a technical issue.
• Returns Scan & Go scanners to their home after use.

Minimum Qualifications...

Age - 16 or older

Preferred Qualifications...

None listed

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

EEO Statement: Walmart is an equal opportunity employer.