(CAN) Self Checkout Attendant

Walmart; Saskatoon; On-site; CAD 30,000 - 60,000; Full time

Job summary

A retail chain in Canada is hiring a Self-Checkout Attendant responsible for providing excellent customer service in the self-service area. Duties include maintaining cleanliness, educating customers, and ensuring smooth transactions. Candidates must be at least 16 years old, with no preferred qualifications listed.

Qualifications

• Must be 16 years or older.

Responsibilities

• Keep the self-service area clean and organized.
• Educate customers on self-service options.
• Promote company programs and initiatives.
• Observe customer activities for potential assistance needs.
• Explain quality checks and interventions to customers.
• Respond to EAS alarms and fill out logs.
• Notify Customer Service Manager of cash or technical issues.
• Return scanners after use.

Job description

Position Summary: Working as a Self-Checkout Attendant at Walmart Canada is a great way to develop your skills in the retail industry. A Self-Checkout Attendant provides exceptional customer service to ensure a positive shopping experience and assists customers processing transactions through the self-service area(s).

What you'll do:

1. Keeps the area neat, clean and organized and free of fixtures, unnecessary debris, foreign objects, and liquids.
2. Educates customers on the correct and efficient use of self-service options, when applicable.
3. Promotes company sponsor programs, i.e., credit card service, product protection and charity initiatives, when applicable.
4. Observing the activities of a customer to determine when and if assistance is needed.
5. When self-service interventions and quality checks are required, politely explaining the reasons for the intervention or quality checks while positively reassuring customers that periodic quality checks and interventions are normal protocol when using self-serve checkout options.
6. Demonstrates knowledge about responding to EAS alarms and filling out the 'Failure to Deactivate' Log.
7. Calls the Customer Service Manager when the self-service area(s) is low on cash or has a technical issue.
8. Returns Scan & Go scanners to their home after use.

Minimum Qualifications:

Age - 16 or older

Preferred Qualifications:

None listed.