(CAN) Self Checkout Attendant

Walmart; Port Hawkesbury; On-site; CAD 30,000 - 60,000; Full time

Job summary

Walmart is seeking a Self-Checkout Attendant to enhance customer satisfaction. This role involves assisting customers with transactions at self-service stations, ensuring cleanliness, and promoting store programs, all while providing exceptional service. Applicants must be at least 16 years old and should be ready to engage with customers effectively.

Qualifications

• Must be 16 years or older.

Responsibilities

• Assist customers with self-checkout transactions.
• Maintain cleanliness of the self-service area.
• Educate customers on self-service options.

Skills

Customer Service

Communication

Problem Solving

Job description

Position Summary... A Self-Checkout Attendant assists customers in the processing of transactions through the self-service area(s) and provides exceptional customer service in order to ensure a positive shopping experience and drive customer loyalty, while maintaining exemplary customer service by adhering to the Basic Beliefs and values of Wal-Mart.

What you'll do...

1. Keeping the area N.C.O. and free of fixtures, unnecessary debris, foreign objects, and liquids.

2. Educating customers on the correct and efficient use of self-service options, when applicable.

3. Promoting company sponsor programs, i.e., credit card service, product protection and charity initiatives, when applicable.

4. Observing the activities of a customer to determine when and if assistance is needed.

5. When self-service interventions and quality checks are required, politely explaining the reasons for the intervention or quality checks while positively reassuring customers that periodic quality checks and interventions are normal protocol when using self-serve checkout options.

6. Demonstrating knowledge about responding to EAS alarms and filling out the "Failure to Deactivate" Log.

7. Calling the Customer Service Manager when the self-service area(s) is low on cash or has a technical issue.

8. Returning Scan & Go scanners to their home after use.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

47 Paint St Unit 17, Port Hawkesbury, NS B9A 3J9, Canada Are you currently a Walmart associate? Please login to your Workday account and use the Find Jobs report to apply for this job.

• Find Jobs