(CAN) Self Checkout Attendant

Walmart; Drayton Valley; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading retail company in Drayton Valley is seeking a Self-Checkout Attendant. This role involves providing exceptional customer service, educating customers on self-service options, and ensuring the self-checkout area is neat and organized. Candidates should be 16 years or older. This position is ideal for those interested in retail and customer service careers.

Qualifications

• Age – 16 or older

Responsibilities

• Keeps the area neat, clean and organized.
• Educates customers on the use of self-service options.
• Promotes company programs.
• Observes customers for needed assistance.
• Explains interventions and quality checks positively.
• Responds to EAS alarms and logs issues.
• Calls Customer Service Manager for cash or technical issues.

Job description

Position Summary

Position Summary... Working as a Self-Checkout Attendant at Walmart Canada is a great way to develop your skills in the retail industry. A Self-Checkout Attendant provides exceptional customer service to ensure a positive shopping experience and assists customers processing transactions through the self-service area(s). If you are looking for an exciting job in customer service or retail, working as a Self-Checkout Attendant may be a great fit for you!

Responsibilities

• Keeps the area neat, clean and organized and free of fixtures, unnecessary debris, foreign objects, and liquids.
• Educates customers on the correct and efficient use of self-service options, when applicable.
• Promotes company sponsor programs, i.e., credit card service, product protection and charity initiatives, when applicable.
• Observes the activities of a customer to determine when and if assistance is needed.
• When self-service interventions and quality checks are required, politely explaining the reasons for the intervention or quality checks while positively reassuring customers that periodic quality checks and interventions are normal protocol when using self-serve checkout options.
• Demonstrates knowledge about responding to EAS alarms and filling out the "Failure to Deactivate" Log.
• Calls the Customer Service Manager when the self-service area is low on cash or has a technical issue.
• Returns Scan & Go scanners to their home after use.

Minimum Qualifications

• Age – 16 or older

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Location

Primary Location – 5217 Power Centre Blvd, Drayton Valley, AB T7A 0A5, Canada

Are you currently a Walmart associate? Please login to your Workday account and use the Find Jobs report to apply for this job. (Note: No external links are provided here.)