(CAN) Self Checkout Attendant

Walmart Canada; Cornwall; On-site; CAD 30,000 - 40,000; Part time

Job summary

An established industry player is seeking a Self-Checkout Attendant to enhance the customer experience by providing exceptional service at self-service checkout areas. In this role, you will assist customers with transactions, educate them on self-service options, and ensure the area remains clean and organized. Your ability to communicate effectively and solve problems will be key to driving customer loyalty and satisfaction. Join a team that values service excellence and offers a dynamic work environment where your contributions make a significant impact on the shopping experience.

Qualifications

• Must be 16 years or older to apply.
• Strong customer service and communication skills are essential.

Responsibilities

• Assist customers with self-checkout transactions and provide support.
• Maintain cleanliness and order in the self-service area.

Skills

Customer Service

Communication Skills

Problem Solving

Education

High School Diploma or Equivalent

Job description

Position Summary...

A Self-Checkout Attendant assists customers in the processing of transactions through the self-service area(s) and provides exceptional customer service in order to ensure a positive shopping experience and drive customer loyalty, while maintaining exemplary customer service by adhering to the Basic Beliefs and values of Wal-Mart.

What You'll Do...

1. Keeping the area N.C.O. and free of fixtures, unnecessary debris, foreign objects, and liquids.
2. Educating customers on the correct and efficient use of self-service options, when applicable.
3. Promoting company sponsor programs, i.e., credit card service, product protection and charity initiatives, when applicable.
4. Observing the activities of a customer to determine when and if assistance is needed.
5. When self-service interventions and quality checks are required, politely explaining the reasons for the intervention or quality checks while positively reassuring customers that periodic quality checks and interventions are normal protocol when using self-serve checkout options.
6. Demonstrating knowledge about responding to EAS alarms and filling out the "Failure to Deactivate" Log.
7. Calling the Customer Service Manager when the self-service area(s) is low on cash or has a technical issue.
8. Returning Scan & Go scanners to their home after use.

Minimum Qualifications...

Age - 16 or older

Preferred Qualifications...

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location...

420 Ninth St W, Cornwall, ON K6J 0B3, Canada

Are you currently a Walmart associate?

Please login to your Workday account and use the Find Jobs report to apply for this job.