(CAN) Self Checkout Attendant

Walmart Canada Corp; Amherst; On-site; CAD 25,000 - 35,000; Full time

Job summary

A leading retail company is seeking a Self-Checkout Attendant at their Amherst location. This role involves assisting customers with self-service transactions and ensuring a positive shopping experience. Ideal candidates will possess strong customer service skills and be able to educate shoppers on using self-checkout facilities effectively.

Qualifications

• Ability to assist customers in self-service areas.
• Strong communication skills to educate customers on checkout processes.
• Experience in handling customer service situations effectively.

Responsibilities

• Assist customers during self-checkout transactions.
• Maintain cleanliness and order in the self-service area.
• Respond to customer inquiries and provide assistance.

Skills

Customer Service

Communication

Problem-Solving

Job description

Position Summary...

A Self-Checkout Attendant assists customers in the processing of transactions through the self-service area(s) and provides exceptional customer service in order to ensure a positive shopping experience and drive customer loyalty, while maintaining exemplary customer service by adhering to the Basic Beliefs and values of Wal-Mart.

What you'll do...

1. Keeping the area N.C.O. and free of fixtures, unnecessary debris, foreign objects, and liquids.

2. Educating customers on the correct and efficient use of self-service options, when applicable.

3. Promoting company sponsor programs, i.e., credit card service, product protection and charity initiatives, when applicable.

4. Observing the activities of a customer to determine when and if assistance is needed.

5. When self-service interventions and quality checks are required, politely explaining the reasons for the intervention or quality checks while positively reassuring customers that periodic quality checks and interventions are normal protocol when using self-serve checkout options.

6. Demonstrating knowledge about responding to EAS alarms and filling out the "Failure to Deactivate" Log.

7. Calling the Customer Service Manager when the self-service area(s) is low on cash or has a technical issue.

8. Returning Scan & Go scanners to their home after use.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

46 Robert Angus Dr, Amherst, NS B4H 4R7, Canada

Are you currently a Walmart associate?

Please login to your Workday account and use the Find Jobs report to apply for this job.

• Find Jobs

R-2217321