CAN Sales Associate - British Columbia

Mountain Warehouse; Kelowna; On-site; CAD 25,000 - 33,000; Full time

Benefits offered by this job

Monthly bonus

Colleague discount 50%

Uniform allowance

6% vacation pay

Job summary

Mountain Warehouse in Orchard Park Kelowna is seeking a Sales Assistant to help run a welcoming, high‑performing store and deliver an outstanding shopping experience. You’ll handle transactions, keep displays neat, stay informed on products and promotions, and support the team to meet sales targets while prioritizing health, safety and customer satisfaction.

The role offers a Monthly Bonus Scheme, a 50% Colleague Discount across Mountain Warehouse and Animal, plus a uniform allowance and

Qualifications

• Excellent communication and customer service skills.
• Ability to process transactions accurately and efficiently.
• Willingness to maintain store presentation and product knowledge.

Responsibilities

• Assist in day-to-day store operations and ensure policy compliance.
• Process transactions and handle multiple payment methods.
• Keep sales floor clean, stocked, and visually appealing.
• Provide accurate product information and promote promotions.

Skills

Customer service

Cashiering

Stocking shelves

Teamwork

Job description

Description Are you passionate about retail and providing exceptional customer service? Do you thrive in a collaborative environment where teamwork and community are at the heart of success? If so, Mountain Warehouse has the perfect role for you!

Application Deadline: 11 September 2026
Department: Canada Retail
Location: Orchard Park Kelowna (OCP)
Compensation: $18.25 / hour
Description Are you passionate about retail and providing exceptional customer service? Do you thrive in a collaborative environment where teamwork and community are at the heart of success? If so, Mountain Warehouse has the perfect role for you!
As a Sales Assistant, you’ll play a vital role in ensuring the store operates efficiently and delivers an outstanding shopping experience. From maintaining high presentation standards to creating a welcoming atmosphere, you’ll represent our brand with pride and enthusiasm while prioritising health, safety, and wellbeing.
Key Responsibilities

Team Collaboration

• Work harmoniously with your colleagues, fostering an inclusive and supportive team environment.
• Actively participate in team discussions and problem-solving, contributing innovative ideas to achieve shared goals.
• Share knowledge and skills to support and train both new and existing team members.

Operational Excellence

• Assist in the day‑to‑day operations of the store, ensuring compliance with all company policies and procedures.
• Accurately process transactions, handling various payment methods with efficiency.
• Keep the sales floor clean, organised, and visually appealing, ensuring products are attractively displayed and fully stocked.
• Stay informed about product features, promotions, and pricing to provide customers with accurate and helpful advice.
• Help set up and execute in‑store promotions and displays to drive sales and enhance the shopping experience.

Customer Engagement

• Build strong connections with customers, engaging with them to understand their needs and provide tailored solutions.
• Address customer inquiries and concerns promptly and professionally, ensuring a positive experience.
• Represent the Mountain Warehouse brand with enthusiasm and professionalism, creating a welcoming and enjoyable atmosphere for all.

Sales & Performance

• Work with the team to meet and exceed sales targets, contributing to a high‑performing and motivated workplace.
• Support store management in identifying opportunities for growth and improvement, helping the team achieve its full potential.

We Would Love To Meet Someone Who Is

• Committed to delivering outstanding customer service.
• Passionate about retail and eager to share that enthusiasm.
• Excellent communicators with a friendly and approachable demeanour.
• Energetic, driven, and determined to complete tasks effectively.
• Team players who are reliable and trustworthy.

What’s in it for you?

• Monthly Bonus Scheme: A performance‑driven bonus structure, offering achievable targets and providing additional rewards on top of your base salary
• 50% Colleague Discount across Mountain Warehouse and Animal, with a twice‑yearly uniform allowance
• 6% vacation pay paid out biweekly
• A stable, successful and supported environment
• Length of service awards

You're not just working in a store; you're shaping an experience and creating a legacy. Embrace the adventure, for you are the driving force of positive change! INDCAN