CAN Sales Associate - British Columbia

Animal; Whistler Village; On-site; CAD 26,000 - 28,000; Full time

Benefits offered by this job

Monthly bonus

Colleague discount

Uniform allowance

Vacation pay

Supportive environment

Job summary

Mountain Warehouse in Whistler is seeking a CAN Sales Associate to join our Canada Retail team. The role involves delivering exceptional customer service, maintaining store presentation, and supporting daily operations to create a welcoming shopping experience.

You’ll collaborate with teammates, learn product features and promotions, and help drive sales while prioritising health, safety, and wellbeing. The position is permanent full-time at EMS Whistler (VWH).

Qualifications

• Committed to delivering outstanding customer service.
• Excellent communicator with friendly, approachable demeanor.
• Energetic, driven, and reliable team player.

Responsibilities

• Team Collaboration: work with colleagues to maintain an inclusive, supportive environment; train new and existing team members.
• Operational Excellence: assist day-to-day store operations, process transactions, keep floor tidy and stocked, stay informed on promotions and pricing.
• Customer Engagement: build connections, understand customer needs, provide tailored solutions, handle inquiries professionally.
• Sales & Performance: aim to meet/exceed sales targets, support management in identifying growth opportunities.

Job description

CAN Sales Associate - British Columbia

Application Deadline: 30 September 2026

Department: Canada Retail

Employment Type: Permanent - Full Time

Location: EMS Whistler (VWH)

Reporting To: Store manager

Compensation: CA$19.00 - CA$20.00 / hour

Description

Are you passionate about retail and providing exceptional customer service? Do you thrive in a collaborative environment where teamwork and community are at the heart of success? If so, Mountain Warehouse has the perfect role for you!

As a Sales Assistant, you’ll play a vital role in ensuring the store operates efficiently and delivers an outstanding shopping experience. From maintaining high presentation standards to creating a welcoming atmosphere, you’ll represent our brand with pride and enthusiasm while prioritising health, safety, and wellbeing.

Key Responsibilities

Team Collaboration:

• Work harmoniously with your colleagues, fostering an inclusive and supportive team environment.
• Actively participate in team discussions and problem-solving, contributing innovative ideas to achieve shared goals.
• Share knowledge and skills to support and train both new and existing team members.

Operational Excellence:

• Assist in the day-to-day operations of the store, ensuring compliance with all company policies and procedures.
• Accurately process transactions, handling various payment methods with efficiency.
• Keep the sales floor clean, organised, and visually appealing, ensuring products are attractively displayed and fully stocked.
• Stay informed about product features, promotions, and pricing to provide customers with accurate and helpful advice.
• Help set up and execute in-store promotions and displays to drive sales and enhance the shopping experience.

Customer Engagement:

• Build strong connections with customers, engaging with them to understand their needs and provide tailored solutions.
• Address customer inquiries and concerns promptly and professionally, ensuring a positive experience.
• Represent the Mountain Warehouse brand with enthusiasm and professionalism, creating a welcoming and enjoyable atmosphere for all.

Sales & Performance:

• Work with the team to meet and exceed sales targets, contributing to a high-performing and motivated workplace.
• Support store management in identifying opportunities for growth and improvement, helping the team achieve its full potential.

We would love to meet someone who is

• Committed to delivering outstanding customer service.
• Passionate about retail and eager to share that enthusiasm.
• Excellent communicators with a friendly and approachable demeanour.
• Energetic, driven, and determined to complete tasks effectively.
• Team players who are reliable and trustworthy.

What's in it for you?

• Monthly Bonus Scheme: A performance-driven bonus structure, offering achievable targets and providing additional rewards on top of your base salary
• 50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance
• 6% vacation pay paid out biweekly
• A stable, successful and supported environment
• Length of service awards

You're not just working in a store; you're shaping an experience and creating a legacy. Embrace the adventure, for you are the driving force of positive change!