(CAN) OMNI Customer Fulfillment Associate

Walmart; Châteauguay; On-site; CAD 60,000 - 80,000; Full time

Job summary

Walmart Canada is looking for an OMNI Customer Fulfillment Associate to pick, pack and dispense online orders while ensuring high-quality standards and accuracy. Ideal for those seeking a customer service role in retail, this position involves detailed order assembly, adherence to safety protocols, and excellent customer interaction.

Responsibilities

• Efficiently picks and assembles orders while ensuring quality.
• Packs orders with attention to detail and accuracy.
• Maintains safety and hygiene standards in the workspace.

Job description

Position Summary...

Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment Associate picks, packs, and dispenses online orders, ensuring high-quality standards and accuracy while adhering to strict safety and food hygiene standards to achieve customer satisfaction and loyalty. If you are looking for an exciting job in customer service or retail, working as an OMNI Customer Fulfillment Associate may be a great fit for you!

What you'll do...

1. Efficiently picks and assembles orders from various temperature areas with great care and quality in mind to achieve “On Time” delivery to customers.
2. Packs orders with attention to detail, including distinguishing between similar named products, exact quantity, correct product codes.
3. Ensures that products picked are of the highest quality, i.e., no damaged products, freshest product selection, etc.
4. Correctly documents and labels all orders through interpretation and understanding of documentation including pick slips, packaging details, shipping labels, etc.
5. Optimizes tote fill by packing orders in a space-efficient manner while maintaining product quality standards.
6. Balances fulfillment responsibilities with customer interaction and service, supporting issues to resolution.
7. Ensures strict adherence to safety and food hygiene standards, including maintaining a clean work area, immediate cleanup of spills, and ensuring totes are clean before packing. Operates material handling equipment safely and completes safety checks before use. Exhibits behaviors supporting the organization’s mission and core values.
8. Participates in continuous improvement initiatives by suggesting operational, productivity, safety, and quality improvements. Demonstrates flexibility in work assignments based on customer requests and delivery schedules.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age – 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

250 Boul Briseboise, Chateauguay, QC J6K 0H5, Canada

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