(CAN) OMNI Customer Fulfillment Associate (LC)

Walmart Canada; Rouyn-Noranda; On-site; CAD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking dedicated associates to pick and pack online grocery delivery orders. This role emphasizes quality, accuracy, and safety, ensuring customer satisfaction through meticulous order assembly and adherence to hygiene standards. Join a dynamic team where your attention to detail and commitment to excellence make a significant impact on customer experiences. If you are passionate about delivering high-quality service in a fast-paced environment, this opportunity is perfect for you.

Qualifications

• Must be 18 years or older and complete required training for handling alcohol products.

Responsibilities

• Pick and pack online grocery delivery orders with high quality and accuracy.
• Ensure strict adherence to safety and food hygiene standards.

Skills

Attention to Detail

Customer Service

Safety Standards Compliance

Time Management

Education

High School Diploma

Job description

Position Summary...To pick and pack online grocery delivery orders ensuring a high quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer satisfaction. This associate is over the age of 18 and has successfully completed required training to handle alcohol products.

What You'll Do...

Job Responsibility #1 Efficiently picks and assembles orders from various temperature areas with great care and quality in mind to achieve “On Time” delivery to customers.

Job Responsibility #2 Packs orders with attention to detail including distinguishing between similar named products, exact quantity, correct product codes.

Job Responsibility #3 Ensures that products picked are of the highest quality i.e. no damaged products, freshest product selection etc.

Job Responsibility #4 Correctly documents and labels all orders correctly through interpretation and understanding documentation including pick slips, packaging details, shipping labels, etc.

Job Responsibility #5 Optimizes tote fill by packing orders in a space efficient manner while still ensuring product quality standards are maintained.

Job Responsibility #6 Balances fulfillment responsibilities with customer interaction and offering service including supporting issues to resolution.

Job Responsibility #7 Ensures strict adherence to strict safety and food hygiene standards including maintaining a clean and hygienic work area, immediate clean up of all spills and debris and ensures all totes are clean and void of debris before packing; Operates material handling equipment in a safe and responsible manner and ensuring that all safety pre-inspection checks are completed before use; Exhibits behaviors that support the organization’s mission and core values.

Job Responsibility #8 Participates in continuous improvement initiatives by suggesting changes including but not limited to operational procedures, productivity standards and efficiencies, customer satisfaction, safety, working conditions and quality standards; Demonstrates flexibility in completing /adjusting to work assignments based on customer requests and meeting daily delivery schedules.



Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age – 18 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

275 Blvd Rideau, Rouyn-Noranda, QC J9X 5Y6, Canada

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