(CAN) OMNI Customer Fulfillment Associate

Walmart Canada; Vernon; On-site; CAD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking an OMNI Customer Fulfillment Associate to join their team. This role involves picking, packing, and dispensing online orders while ensuring the highest quality standards and customer satisfaction. You will work in a dynamic environment, interacting with customers and optimizing order fulfillment processes. If you are passionate about customer service and retail, this position offers a fantastic opportunity to grow your skills and contribute to a well-respected organization committed to excellence.

Qualifications

• Must be 16 years or older.
• Ability to adhere to safety and hygiene standards.

Responsibilities

• Efficiently picks and assembles orders with care and quality.
• Ensures high-quality standards and accuracy in order packing.
• Balances fulfillment responsibilities with customer service.

Skills

Customer Service

Attention to Detail

Safety Standards Knowledge

Material Handling

Education

High School Diploma

Job description

Position Summary

Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment Associate picks, packs, and dispenses online orders, ensuring high-quality standards and accuracy while adhering to strict safety and food hygiene standards to achieve customer satisfaction and loyalty. If you are looking for an exciting job in customer service or retail, this position may be a great fit for you!

What you'll do

1. Efficiently picks and assembles orders from various temperature areas with care and quality in mind to achieve “On Time” delivery to customers.
2. Packs orders with attention to detail, including distinguishing between similar products, ensuring exact quantity, and correct product codes.
3. Ensures that picked products are of the highest quality, with no damage and the freshest selection.
4. Correctly documents and labels all orders by interpreting and understanding documentation, including pick slips, packaging details, and shipping labels.
5. Optimizes tote fill by packing orders efficiently while maintaining product quality standards.
6. Balances fulfillment responsibilities with customer interaction and service, supporting issues to resolution.
7. Adheres to safety and food hygiene standards, maintains a clean work area, cleans spills immediately, and ensures totes are debris-free before packing. Operates material handling equipment safely, completing pre-inspection checks, and demonstrates behaviors supporting the organization's mission and values.
8. Participates in continuous improvement initiatives by suggesting operational, safety, and quality improvements. Demonstrates flexibility in work assignments based on customer requests and delivery schedules.

The minimum pay rate for this position starts at $17.55, with pay determined based on relevant experience.

Minimum Qualifications

Age – 16 or older

Preferred Qualifications

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location

2200-58 Th Ave, Vernon, BC V1T 9T2, Canada

Application Process

If you are currently a Walmart associate, please log in to your Workday account and use the Find Jobs report to apply for this job.