(CAN) OMNI Customer Fulfillment Associate

Walmart; Vernon; On-site; CAD 60,000 - 80,000; Full time

Job summary

Join a forward-thinking company as an OMNI Customer Fulfillment Associate, where you will play a crucial role in ensuring customer satisfaction through accurate order fulfillment. This position offers a dynamic work environment where attention to detail and adherence to safety standards are paramount. You will be responsible for picking, packing, and dispensing online orders while maintaining high-quality standards. If you’re looking for an exciting opportunity in the retail industry that values your skills and promotes customer loyalty, this role is perfect for you.

Qualifications

• Must be 16 years or older.
• Ability to handle customer interactions effectively.

Responsibilities

• Pick and assemble orders with care and attention to quality.
• Pack orders accurately, ensuring product quality and safety.
• Maintain cleanliness and safety standards in the work area.

Skills

Customer Service

Attention to Detail

Safety Standards Compliance

Order Packing

Education

High School Diploma or equivalent

Job description

Position Summary...

Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment Associate picks, packs, and dispenses online orders, ensuring high-quality standards and accuracy while adhering to strict safety and food hygiene standards to achieve customer satisfaction and loyalty. If you are looking for an exciting job in customer service or retail, this role may be a great fit for you!

What you'll do...

1. Efficiently picks and assembles orders from various temperature zones with care and attention to quality to ensure timely delivery to customers.
2. Packs orders with attention to detail, including distinguishing between similar products, verifying quantities, and correct product codes.
3. Ensures selected products are of the highest quality, free from damage, and include the freshest options.
4. Accurately documents and labels all orders by interpreting pick slips, packaging details, and shipping labels.
5. Optimizes tote fill by packing orders efficiently while maintaining product quality standards.
6. Balances fulfillment responsibilities with customer interaction, providing support and resolving issues as needed.
7. Maintains strict adherence to safety and food hygiene standards, keeping work areas clean, promptly cleaning spills, and ensuring totes are debris-free before packing. Operates material handling equipment safely, completing pre-use safety checks, and exhibiting behaviors aligned with the organization’s mission and values.
8. Participates in continuous improvement initiatives by suggesting operational, safety, and quality improvements. Demonstrates flexibility in work assignments to meet customer requests and delivery schedules.

The starting pay for this position is $17.55 per hour, with the rate determined based on relevant experience.

Minimum Qualifications...

Age – 16 or older

Preferred Qualifications...

Walmart will accommodate disability-related needs of applicants and associates as required by law.

Primary Location…

2200-58 Th Ave, Vernon, BC V1T 9T2, Canada

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