(CAN) OMNI Customer Fulfillment Associate

Walmart Canada Corp; Southwestern Ontario; On-site; CAD 30,000 - 40,000; Full time

Job summary

A leading grocery retailer in Southwestern Ontario is looking for order pickers to ensure high-quality standards in preparing online grocery delivery orders. Responsibilities include picking and packing orders with attention to detail, adhering to safety and hygiene standards, and participating in continuous improvement initiatives. Ideal candidates will demonstrate strong attention to detail and the ability to work in fast-paced environments.

Qualifications

• Attention to detail when packing orders.
• Understanding of safety and food hygiene standards.
• Ability to operate material handling equipment safely.

Responsibilities

• Efficiently pick and assemble orders from various temperature areas.
• Pack orders with accuracy distinguishing between similar named products.
• Ensure the highest quality products are selected and packed correctly.
• Document and label all orders accurately.
• Participate in continuous improvement initiatives.

Job description

Position Summary

To pick and pack online grocery delivery orders ensuring a high quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer satisfaction.

What you'll do

1. Efficiently picks and assembles orders from various temperature areas with great care and quality in mind to achieve “On Time” delivery to customers.
2. Packs orders with attention to detail including distinguishing between similar named products, exact quantity, correct product codes.
3. Ensures that products picked are of the highest quality i.e. no damaged products, freshest product selection etc.
4. Correctly documents and labels all orders correctly through interpretation and understanding documentation including pick slips, packaging details, shipping labels, etc.
5. Optimizes tote fill by packing orders in a space efficient manner while still ensuring product quality standards are maintained.
6. Balances fulfillment responsibilities with customer interaction and offering service including supporting issues to resolution.
7. Ensures strict adherence to strict safety and food hygiene standards including maintaining a clean and hygienic work area, immediate clean up of all spills and debris and ensures all totes are clean and void of debris before packing; operates material handling equipment in a safe and responsible manner and ensuring that all safety pre-inspection checks are completed before use; exhibits behaviors that support the organization’s mission and core values.
8. Participates in continuous improvement initiatives by suggesting changes including but not limited to operational procedures, productivity standards and efficiencies, customer satisfaction, safety, working conditions and quality standards; demonstrates flexibility in completing /adjusting to work assignments based on customer requests and meeting daily delivery schedules.

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location
335 Farmers Market Rd Unit 101, Waterloo, ON N2V 0A4, Canada

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