(CAN) OMNI Customer Fulfillment Associate

Walmart; Saint-Bruno; On-site; CAD 60,000 - 80,000; Full time

Job summary

A major retail corporation in Quebec is seeking an OMNI Customer Fulfillment Associate. In this role, you will pick, pack, and dispense online orders while ensuring high-quality standards and adherence to safety protocols. Candidates must be at least 16 years old and have a commitment to customer service. Join the team and contribute to customer satisfaction and loyalty.

Qualifications

• Must be 16 years or older.

Responsibilities

• Picks and assembles orders from various temperature areas.
• Packs orders with attention to detail.
• Ensures products picked are of the highest quality.
• Documents and labels all orders correctly.
• Optimizes tote fill while ensuring product quality.
• Balances fulfillment responsibilities with customer interaction.
• Maintains a clean and hygienic work area.
• Participates in continuous improvement initiatives.

Job description

Position Summary: Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment Associate picks, packs and dispenses online orders ensuring high-quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer satisfaction and loyalty.

If you are looking for an exciting job in customer service or retail, working as an OMNI Customer Fulfillment Associate may be a great fit for you!

What you'll do...

1. Efficiently picks and assembles orders from various temperature areas with great care and quality in mind to achieve “On Time” delivery to customers.
2. Packs orders with attention to detail including distinguishing between similar named products, exact quantity, correct product codes.
3. Ensures that products picked are of the highest quality i.e. no damaged products, freshest product selection etc.
4. Correctly documents and labels all orders correctly through interpretation and understanding documentation including pick slips, packaging details, shipping labels, etc.
5. Optimizes tote fill by packing orders in a space efficient manner while still ensuring product quality standards are maintained.
6. Balances fulfillment responsibilities with customer interaction and offering service including supporting issues to resolution.
7. Ensures strict adherence to strict safety and food hygiene standards including maintaining a clean and hygienic work area, immediate clean up of all spills and debris and ensures all totes are clean and void of debris before packing; Operates material handling equipment in a safe and responsible manner and ensuring that all safety pre-inspection checks are completed before use; Exhibits behaviors that support the organization’s mission and core values.
8. Participates in continuous improvement initiatives by suggesting changes including but not limited to operational procedures, productivity standards and efficiencies, customer satisfaction, safety, working conditions and quality standards; Demonstrates flexibility in completing /adjusting to work assignments based on customer requests and meeting daily delivery schedules.

Minimum Qualifications...

Age – 16 or older

Preferred Qualifications...

None listed

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Equal Employment Opportunity: Walmart is an equal opportunity employer and welcomes applications from diverse candidates.