(CAN) OMNI Customer Fulfillment Associate

Walmart Canada; Northwestern Ontario; On-site; CAD 30,000 - 50,000; Full time

Job summary

Join a forward-thinking company as an OMNI Customer Fulfillment Associate, where you'll play a vital role in ensuring customer satisfaction through efficient order picking and packing. This exciting position offers the chance to develop your skills in the retail industry while adhering to strict safety and food hygiene standards. You'll be responsible for maintaining high-quality standards and optimizing order fulfillment processes. If you enjoy customer service and are looking for a dynamic role that values your contributions, this opportunity is perfect for you!

Qualifications

• Must be 16 years or older.
• Ability to adhere to safety and hygiene standards.

Responsibilities

• Pick and pack online orders ensuring quality and accuracy.
• Maintain safety and hygiene standards in the work area.
• Participate in continuous improvement initiatives.

Skills

Customer Service

Attention to Detail

Safety Standards Compliance

Food Hygiene Standards

Education

Minimum Age of 16

Job description

Position Summary...

Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment Associate picks, packs and dispenses online orders ensuring high-quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer satisfaction and loyalty. If you are looking for an exciting job in customer service or retail, working as an OMNI Customer Fulfillment Associate may be a great fit for you!

What You'll Do...

1. Efficiently picks and assembles orders from various temperature areas with great care and quality in mind to achieve “On Time” delivery to customers.
2. Packs orders with attention to detail including distinguishing between similar named products, exact quantity, correct product codes.
3. Ensures that products picked are of the highest quality i.e. no damaged products, freshest product selection etc.
4. Correctly documents and labels all orders through interpretation and understanding documentation including pick slips, packaging details, shipping labels, etc.
5. Optimizes tote fill by packing orders in a space efficient manner while ensuring product quality standards are maintained.
6. Balances fulfillment responsibilities with customer interaction and offering service including supporting issues to resolution.
7. Ensures strict adherence to safety and food hygiene standards including maintaining a clean and hygienic work area, immediate clean up of all spills and debris, and ensuring all totes are clean and void of debris before packing; operates material handling equipment in a safe and responsible manner and ensures that all safety pre-inspection checks are completed before use; exhibits behaviors that support the organization’s mission and core values.
8. Participates in continuous improvement initiatives by suggesting changes including but not limited to operational procedures, productivity standards and efficiencies, customer satisfaction, safety, working conditions, and quality standards; demonstrates flexibility in completing/adjusting to work assignments based on customer requests and meeting daily delivery schedules.

Minimum Qualifications...

Age – 16 or older

Preferred Qualifications...

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

777 Memorial Ave, Thunder Bay, ON P7B 3Z7, Canada

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