(CAN) OMNI Customer Fulfillment Associate

Walmart; North Vancouver; On-site; CAD 60,000 - 80,000; Full time

Job summary

Join a forward-thinking company as an OMNI Customer Fulfillment Associate, where your attention to detail and commitment to customer service will shine. In this exciting role, you'll be responsible for picking, packing, and delivering online orders while ensuring the highest quality standards. If you're passionate about the retail industry and enjoy working in a dynamic environment, this position offers a fantastic opportunity to develop your skills and contribute to customer satisfaction. Embrace the chance to be part of a team that values safety, quality, and continuous improvement in a vibrant workplace.

Qualifications

• Must be 16 years or older.
• Ability to adhere to safety and hygiene standards.

Responsibilities

• Pick and assemble customer orders with care for quality.
• Pack orders accurately, ensuring correct product codes and quantities.
• Maintain a clean work area and adhere to safety standards.

Skills

Customer Service

Attention to Detail

Safety Standards Compliance

Order Picking and Packing

Education

High School Diploma or equivalent

Job description

Location: North Vancouver/British Columbia

Position Summary

Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment Associate picks, packs and dispenses online orders ensuring high-quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer satisfaction and loyalty. If you are looking for an exciting job in customer service or retail, working as an OMNI Customer Fulfillment Associate may be a great fit for you!

What you'll do

1. Efficiently picks and assembles orders from various temperature areas with great care and quality in mind to achieve “On Time” delivery to customers.
2. Packs orders with attention to detail including distinguishing between similar named products, exact quantity, correct product codes.
3. Ensures that products picked are of the highest quality i.e. no damaged products, freshest product selection etc.
4. Correctly documents and labels all orders through interpretation and understanding documentation including pick slips, packaging details, shipping labels, etc.
5. Optimizes tote fill by packing orders in a space-efficient manner while still ensuring product quality standards are maintained.
6. Balances fulfillment responsibilities with customer interaction and offering service including supporting issues to resolution.
7. Ensures strict adherence to safety and food hygiene standards including maintaining a clean and hygienic work area, immediate cleanup of all spills and debris, and ensuring all totes are clean and void of debris before packing; operates material handling equipment in a safe and responsible manner and ensures that all safety pre-inspection checks are completed before use; exhibits behaviors that support the organization’s mission and core values.
8. Participates in continuous improvement initiatives by suggesting changes including but not limited to operational procedures, productivity standards and efficiencies, customer satisfaction, safety, working conditions and quality standards; demonstrates flexibility in completing/adjusting to work assignments based on customer requests and meeting daily delivery schedules.

The minimum rate of pay for this position starts from $17.55. Rate of pay will be determined based on relevant experience.

Minimum Qualifications

Age – 16 or older

Preferred Qualifications

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location

925 Marine Dr, North Vancouver, BC V7P 1S2, Canada