(CAN) OMNI Customer Fulfillment Associate

Walmart Canada Corp; Leamington; On-site; CAD 30,000 - 40,000; Full time

Job summary

Walmart Canada is seeking an OMNI Customer Fulfillment Associate to manage online orders effectively. This role focuses on picking, packing, and ensuring high hygiene standards while delivering exceptional customer service. Ideal candidates are adaptable, detail-oriented, and committed to maintaining quality standards in a fast-paced environment.

Qualifications

• Must be able to work in a fast-paced environment.
• Ability to lift heavy items and stand for long periods.
• Strong communication skills are an asset.

Responsibilities

• Picks, packs, and dispenses online orders with high accuracy.
• Ensures adherence to food hygiene and safety standards.
• Participates in continuous improvement initiatives to enhance customer satisfaction.

Skills

Attention to Detail

Customer Service

Time Management

Job description

Position Summary...

Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment Associate picks, packs and dispenses online orders ensuring high-quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer satisfaction and loyalty. If you are looking for an exciting job in customer service or retail, working as an OMNI Customer Fulfillment Associate may be a great fit for you!

What you'll do...

1. Efficiently picks and assembles orders from various temperature areas with great care and quality in mind to achieve “On Time” delivery to customers.
2. Packs orders with attention to detail including distinguishing between similar named products, exact quantity, correct product codes.
3. Ensures that products picked are of the highest quality i.e. no damaged products, freshest product selection etc.
4. Correctly documents and labels all orders correctly through interpretation and understanding documentation including pick slips, packaging details, shipping labels, etc.
5. Optimizes tote fill by packing orders in a space efficient manner while still ensuring product quality standards are maintained.
6. Balances fulfillment responsibilities with customer interaction and offering service including supporting issues to resolution.
7. Ensures strict adherence to strict safety and food hygiene standards including maintaining a clean and hygienic work area, immediate clean up of all spills and debris and ensures all totes are clean and void of debris before packing; Operates material handling equipment in a safe and responsible manner and ensuring that all safety pre-inspection checks are completed before use; Exhibits behaviors that support the organization’s mission and core values.
8. Participates in continuous improvement initiatives by suggesting changes including but not limited to operational procedures, productivity standards and efficiencies, customer satisfaction, safety, working conditions and quality standards; Demonstrates flexibility in completing /adjusting to work assignments based on customer requests and meeting daily delivery schedules.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

304 Erie St S, Leamington, ON N8H 3C5, Canada

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