(CAN) OMNI Customer Fulfillment Associate

Walmart Canada Corp; Grand Hutterite Colony; On-site; CAD 35,000 - 50,000; Full time

Job summary

A leading retail company in Canada is looking for an OMNI Customer Fulfillment Associate to pick, pack, and dispense online orders, ensuring high-quality standards and customer satisfaction. This role involves ensuring product quality, adhering to safety and hygiene standards, and providing excellent customer service. Ideal for those seeking a career in retail and customer service.

Responsibilities

• Picks and assembles orders with care and quality.
• Packs orders ensuring accuracy and attention to detail.
• Ensures products picked are of the highest quality.
• Documents and labels orders correctly.
• Optimizes packing for space efficiency.
• Balances fulfillment tasks with customer service.
• Maintains strict adherence to safety and hygiene standards.
• Participates in continuous improvement initiatives.

Job description

Position Summary

Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment Associate picks, packs and dispenses online orders ensuring high-quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer satisfaction and loyalty. If you are looking for an exciting job in customer service or retail, this role may be a great fit for you!

What you'll do

1. Efficiently picks and assembles orders from various temperature areas with great care and quality to achieve “On Time” delivery to customers.
2. Packs orders with attention to detail including distinguishing between similar named products, exact quantity, correct product codes.
3. Ensures that products picked are of the highest quality i.e. no damaged products, freshest product selection, etc.
4. Correctly documents and labels all orders through interpretation and understanding of documentation including pick slips, packaging details, shipping labels, etc.
5. Optimizes tote fill by packing orders in a space-efficient manner while maintaining product quality standards.
6. Balances fulfillment responsibilities with customer interaction and offers service including supporting issues to resolution.
7. Ensures strict adherence to safety and food hygiene standards including maintaining a clean and hygienic work area, immediate clean up of spills and debris, and ensures totes are clean and free of debris before packing; operates material handling equipment in a safe and responsible manner and completes all safety pre-inspection checks before use; demonstrates behaviors that support the organization’s mission and core values.
8. Participates in continuous improvement initiatives by suggesting changes to operational procedures, productivity standards and efficiencies, customer satisfaction, safety, working conditions and quality standards; demonstrates flexibility in completing/adjusting to work assignments based on customer requests and meeting daily delivery schedules.

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location: 11050-103 Ave, Grand Prairie, AB T8V 7H1, Canada

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