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(CAN) OMNI Customer Fulfillment Associate

Walmart Canada Corp

City of Langley

On-site

CAD 60,000 - 80,000

Full time

9 days ago

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Job summary

Walmart Canada is seeking an OMNI Customer Fulfillment Associate to enhance customer satisfaction. The role involves picking, packing, and dispatching online orders with a keen focus on accuracy and quality while adhering to safety standards. This position offers an hourly rate starting at $18.00, providing an excellent opportunity for growth in the retail sector.

Qualifications

Ability to interpret documentation including pick slips and shipping labels.
Experience in a customer service environment is beneficial.
Flexibility to adapt to daily delivery schedules.

Responsibilities

Picks and assembles orders ensuring high quality.
Ensures strict adherence to safety and hygiene standards.
Participates in continuous improvement initiatives for operational efficiency.

Skills

Attention to detail

Customer service

Safety adherence

Position Summary...

Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment Associate picks, packs and dispenses online orders ensuring high-quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer satisfaction and loyalty. If you are looking for an exciting job in customer service or retail, working as an OMNI Customer Fulfillment Associate may be a great fit for you!

What you'll do...

1. Efficiently picks and assembles orders from various temperature areas with great care and quality in mind to achieve “On Time” delivery to customers. 2. Packs orders with attention to detail including distinguishing between similar named products, exact quantity, correct product codes. 3. Ensures that products picked are of the highest quality i.e. no damaged products, freshest product selection etc. 4. Correctly documents and labels all orders correctly through interpretation and understanding documentation including pick slips, packaging details, shipping labels, etc. 5. Optimizes tote fill by packing orders in a space efficient manner while still ensuring product quality standards are maintained. 6. Balances fulfillment responsibilities with customer interaction and offering service including supporting issues to resolution. 7. Ensures strict adherence to strict safety and food hygiene standards including maintaining a clean and hygienic work area, immediate clean up of all spills and debris and ensures all totes are clean and void of debris before packing; Operates material handling equipment in a safe and responsible manner and ensuring that all safety pre-inspection checks are completed before use; Exhibits behaviors that support the organization’s mission and core values. 8. Participates in continuous improvement initiatives by suggesting changes including but not limited to operational procedures, productivity standards and efficiencies, customer satisfaction, safety, working conditions and quality standards; Demonstrates flexibility in completing /adjusting to work assignments based on customer requests and meeting daily delivery schedules. The minimum rate of pay for this position starts from $18.00. Rate of pay will be determined based on relevant experience.