(CAN) Omni Customer Fulfillment Associate

Walmart; Calgary; On-site; CAD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking dedicated individuals to join their team in Calgary. This role involves picking and packing online grocery delivery orders while ensuring high quality standards and accuracy. You will be responsible for maintaining safety and hygiene standards in a fast-paced environment, balancing fulfillment tasks with customer service. The company values flexibility and encourages participation in continuous improvement initiatives. If you're ready to contribute to a dynamic team and ensure customer satisfaction, this opportunity is perfect for you.

Qualifications

• Must be 16 years or older to apply.
• Strong attention to detail and customer service skills required.

Responsibilities

• Pick and pack online grocery orders with high accuracy and quality.
• Ensure adherence to safety and food hygiene standards.

Skills

Attention to detail

Customer service

Safety and hygiene standards

Order picking and packing

Education

Age – 16 or older

Job description

Position Summary: To pick and pack online grocery delivery orders ensuring a high quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer satisfaction.

What you'll do:

1. Efficiently picks and assembles orders from various temperature areas with great care and quality in mind to achieve “On Time” delivery to customers.
2. Packs orders with attention to detail including distinguishing between similar named products, exact quantity, correct product codes.
3. Ensures that products picked are of the highest quality i.e. no damaged products, freshest product selection etc.
4. Correctly documents and labels all orders through interpretation and understanding documentation including pick slips, packaging details, shipping labels, etc.
5. Optimizes tote fill by packing orders in a space efficient manner while still ensuring product quality standards are maintained.
6. Balances fulfillment responsibilities with customer interaction and offering service including supporting issues to resolution.
7. Ensures strict adherence to safety and food hygiene standards including maintaining a clean and hygienic work area, immediate clean up of all spills and debris, and ensures all totes are clean and void of debris before packing; Operates material handling equipment in a safe and responsible manner and ensuring that all safety pre-inspection checks are completed before use; Exhibits behaviors that support the organization’s mission and core values.
8. Participates in continuous improvement initiatives by suggesting changes including but not limited to operational procedures, productivity standards and efficiencies, customer satisfaction, safety, working conditions and quality standards; Demonstrates flexibility in completing/adjusting to work assignments based on customer requests and meeting daily delivery schedules.

Minimum Qualifications:

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age – 16 or older

Preferred Qualifications:

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location: 35 Sage Hill Gate Nw, Calgary, AB T3R 0S4, Canada

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