(CAN) OMNI Customer Fulfillment Associate

Walmart Canada; Belleville; On-site; CAD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking an OMNI Customer Fulfillment Associate to enhance their skills in the retail sector. This role involves efficiently picking and packing online orders while ensuring product quality and adherence to safety standards. With a focus on customer satisfaction, you will balance fulfillment responsibilities with customer interaction. Join a dynamic team that values continuous improvement and flexibility in work assignments, making a real impact on customer service and operational excellence.

Qualifications

• Must be 16 years or older to apply.
• Ability to work in a fast-paced environment with attention to detail.

Responsibilities

• Pick and assemble orders from various temperature zones efficiently.
• Pack orders with attention to detail, ensuring correct quantities and product codes.
• Maintain safety and hygiene standards while operating material handling equipment.

Skills

Customer Service

Attention to Detail

Safety Standards Compliance

Order Picking and Packing

Education

High School Diploma or Equivalent

Job description

Position Summary

Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment Associate picks, packs, and dispenses online orders, ensuring high-quality standards and accuracy while adhering to strict safety and food hygiene standards to achieve customer satisfaction and loyalty. If you are looking for an exciting job in customer service or retail, this role may be a great fit for you!

What You'll Do

1. Efficiently picks and assembles orders from various temperature zones with care to ensure on-time delivery to customers.
2. Packs orders with attention to detail, including distinguishing between similar products, ensuring correct quantities, and accurate product codes.
3. Ensures that all products picked are of the highest quality, free from damage and with the freshest selection.
4. Accurately documents and labels all orders, interpreting and understanding documentation such as pick slips, packaging details, and shipping labels.
5. Optimizes tote fill by packing orders efficiently while maintaining product quality standards.
6. Balances fulfillment responsibilities with customer interaction and service, supporting issues to resolution.
7. Maintains strict adherence to safety and food hygiene standards, including keeping work areas clean, cleaning spills immediately, and ensuring totes are debris-free before packing. Operates material handling equipment safely, completing pre-use safety checks, and demonstrating behaviors aligned with the organization’s mission and values.
8. Participates in continuous improvement initiatives by suggesting operational, safety, and quality improvements. Demonstrates flexibility in work assignments to meet customer requests and delivery schedules.

Minimum Qualifications

Age – 16 or older

Preferred Qualifications

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location

274 Millennium Pky, Belleville, ON K8N 4Z5, Canada

Application Process

If you are a current Walmart associate, please login to your Workday account and use the Find Jobs report to apply for this position.