(CAN) Leader d'équipe, stockage 2

WALMART CANADA; Mascouche; On-site; CAD 25,000 - 35,000; Full time

Job summary

Walmart Canada in Mascouche, QC is hiring for a Backroom Team Lead role. You will assist in the leadership of the backroom and unloading department processes, respond to issues, and develop associates through teaching and training.

You will ensure high levels of customer service while maintaining task completion and merchandise presentation. Daily duties include coordinating tasks, leading team huddles, securing high-ticket items, reviewing schedules, and supporting management with staffing and

Qualifications

• Responsibilities include providing excellent customer service and promoting products.
• Coordinate tasks and lead team huddles for shift planning.
• Develop associates through teaching and training, and ensure safety and cleanliness.

Responsibilities

• Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
• Assists in providing direction and the co-ordination of task completion as per communicated priorities from the Stocking 1 and 2 Coach and the Store Management Team.
• Assesses the overall presentation of backroom and appearance, noting deficiencies for corrective action and executing merchandising display changes or stocking where required.
• Ensure strong communication with associates and management with the planning meeting, lead the daily Team Huddle at the start of each shift, and provide the team with updates, set goals, and track productivity.
• Ensuring all high ticket merchandise is secured, all doors and lockups are secured when not in use and completing daily audits as per program.
• Review completed schedules with People Lead.
• Tours assigned areas with the Coach and team associates validate and identify training opportunities.Develops associates through teaching and training and provides feedback as needed.
• Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure.
• Complete GTA/Workday tasks and supports Management
• Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring new associates.

Skills

Customer service

Team leadership

Training

Job description

Position Summary...

Assists in the leadership of the backroom and unloading department processes, respond to problems and inquiries, and develop associates through teaching and training. Ensure a high level of customer service while ensuring task completion.
Plans and executes department activities based on workload and operational functions and assists on the salesfloor as required.

What you’ll do...

• 1. Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.


• 2. Assists in providing direction and the co-ordination of task completion as per communicated priorities from the Stocking 1 and 2 Coach and the Store Management Team.


• 3. Assesses the overall presentation of backroom and appearance, noting deficiencies for corrective action and executing merchandising display changes or stocking where required.


• 4. Ensure strong communication with associates and management with the planning meeting, lead the daily Team Huddle at the start of each shift, and provide the team with updates, set goals, and track productivity.


• 5. Ensuring all high ticket merchandise is secured, all doors and lockups are secured when not in use and completing daily audits as per program.


• 6. Review completed schedules with People Lead.


• 7. Tours assigned areas with the Coach and team associates validate and identify training opportunities.Develops associates through teaching and training and provides feedback as needed.


• 8. Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure.


• 9. Complete GTA/Workday tasks and supports Management


• 10. Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring new associates.

The minimum rate of pay for this position starts from $21.85.

Le taux horaire minimum pour ce poste débute à 21.85.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…155 MONTEE MASSON, MASCOUCHE, QC J7K 3B4, Canada

Are you currently a Walmart associate?

Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

R-2693755