(CAN) Leader d'équipe, produits frais

Walmart Inc.; Mascouche; Presencial; CAD 25.000 - 35.000; Jornada completa

Descripción de la vacante

Walmart Canada in Mascouche, QC is seeking a Customer Service Leader to assist in Fresh department operations and coaching of associates. You will help greet customers, promote products, and ensure merchandise is well presented and accessible.

You will coordinate tasks with the Fresh Coach and Store Management, lead daily huddles, review schedules, assign coverage, and support recruiting and training efforts to drive a high standard of service and store performance.

Formación

• High level of customer service and problem solving.
• Ability to lead and train associates in a fast-paced retail environment.
• Strong communication and teamwork skills.

Responsabilidades

• Provide excellent customer service, greet customers, promote products, locate merchandise, and assist in decision making.
• Coordinate task completion and supervise daily priorities from Fresh Coach and Store Management.
• Assess department presentation and implement merchandising changes as needed.
• Lead team huddles, communicate updates, set goals, and track productivity.
• Review schedules with People Lead and assign coverage.
• Identify training opportunities during store tours and develop associates.
• Maintain a safe, clean work environment and ensure displays are secure.
• Complete GTA/Workday tasks and support management.
• Support performance development discussions and recruitment efforts.

Conocimientos

Customer service

Leadership

Merchandising

Communication

Training

Scheduling

Team coordination

Descripción del empleo

Position Summary...Assists in the leadership of Fresh areas and department processes, respond to problems and inquiries, and develop associates through teaching and training. Ensure a high level of customer service while ensuring task completion.Plans and executes department activities based on workload and operational functions and assists on the salesfloor as required.What you'll do...1. Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.2. Assists in providing direction and the co-ordination of task completion as per communicated priorities from the Fresh Coach and the Store Management Team. Delegate, assist and follow-up on completion of daily Customer Availability process tasks.3. Assesses the overall presentation of Fresh Departments and appearance, noting deficiencies for corrective action and executes merchandising display changes where required.4. Ensure strong communication with associates, leads the daily Team Huddle at the start of each shift, and provide the team with updates, set goals, and track productivity.5. Review completed schedules with People Lead. 6. Assign Associates to support coverage and availability tasks in all areas of the store.7. Tours assigned areas with the Coach and team associates to validate and identify training opportunities. Develops associates through teaching and training and provides feedback as needed. 8. Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris.9. Complete GTA/Workday tasks and supports Management.10. Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring new associates.The minimum rate of pay for this position starts from $21.85.Le taux horaire minimum pour ce poste débute à 21.85.ㅤMinimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.Age – 16 or olderPreferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.Walmart will accommodate the disability-related needs of applicants and associates as required by law.Primary Location…155 MONTEE MASSON, MASCOUCHE, QC J7K 3B4, Canada report to apply for this job.Find JobsㅤImportant Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice .