Position Summary: To support the Store Manager and manage store operations according to Company guidelines, leading Associates to ensure friendly, helpful service and drive profitable store sales.
What you'll do:
- Manage sales objectives, budget, and forecasts; analyze financial and sales reports, economic trends, and community needs to respond to market changes while controlling expenses.
- Communicate sales results to staff, guide interpretation, and develop operational plans with the management team, setting priorities, delegating, and providing clear instructions.
- Ensure optimal store condition through effective merchandise presentation, accurate pricing, and adherence to company standards and directives.
- Implement new programs as instructed, evaluating their effectiveness across various store sectors, including cash registers, reserves, fresh products, and operations.
- Train assistant managers to perform multi-sector tasks as needed.
- Execute and monitor asset protection and security controls, maintain quality standards, oversee security checks, and ensure compliance with Walmart's directives and safety procedures.
- Proactively resolve compliance issues, including general controls and loss prevention.
- Act as a company ambassador by welcoming customers, collecting feedback, addressing complaints, and ensuring positive experiences.
- Lead by example in customer service, instruct staff on courteous service techniques, and support community engagement initiatives and sustainability programs.
- Manage staff through regular meetings, communicate operational instructions, motivate, recognize achievements, and identify high-potential employees for training and development.
- Uphold company values by providing honest, respectful feedback, and implementing corrective actions when necessary.
- Maintain relationships with support staff and district personnel such as HR managers.
- Comply with all handling, safety, and security standards, including controls for high-value merchandise and cash management up to $250,000 daily.
Minimum Qualifications:
Preferred Qualifications:
Walmart will accommodate disability-related needs as required by law.
Primary Location: 2700 Boul Laurier, Quebec City, QC G1V 2L8, Canada
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