(CAN) General Merchandise Team Lead

Walmart Canada; St. Albert; On-site; CAD 18,000 - 26,000; Full time

Benefits offered by this job

Disability accommodations available

Job summary

Walmart Canada in St. Albert is seeking a General Merchandise Associate to help lead department processes, deliver top customer service, and support task completion across the store. You will assist in training, scheduling, and merchandising while promoting a safe, clean work environment.

The role emphasizes teamwork, effective communication, and the ability to respond to issues, delegate tasks, and support recruiting and growth conversations with associates. Minimum age 16.

Qualifications

• Age 16 or older.

Responsibilities

• Provide excellent customer service by greeting customers and promoting products/services.
• Lead and coordinate daily tasks as directed by General Merchandise Coach and Store Management.
• Assess and improve department presentation and merchandising displays as needed.
• Communicate effectively with associates; lead daily team huddles and share updates.
• Review schedules and assist with coverage and availability tasks across store areas.
• Identify training opportunities and develop associates through instruction and feedback.
• Support safety, cleanliness, and adherence to company policies; complete safety checks.
• Assist with GTA/Workday tasks and support management; participate in recruiting and hiring.

Skills

Customer service

Leadership

Team coordination

Communication

Merchandising

Training

Job description

Position Summary

Assists in the leadership of the General Merchandise areas and department processes, respond to problems and inquiries, and develop associates through teaching and training. Ensure a high level of customer service while ensuring task completion. Plans and executes department activities based on workload and operational functions and assists on the salesfloor as required.

What You'll Do

• Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
• Assists in providing direction and the co-ordination of task completion as per communicated priorities from the General Merchandise Coach and the Store Management Team. Delegate, assist and follow-up on completion of daily Customer Availability process tasks.
• Assesses the overall presentation of General Merchandise Departments and appearance, noting deficiencies for corrective action and executing merchandising display changes where required.
• Ensures strong communication with associates, leads the daily Team Huddle at the start of each shift and provide the team with updates, set goals, and track productivity.
• Review completed schedules with People Lead. 6. Assign Associates to support with coverage and availability tasks in all areas of the store.
• Tours assigned areas with the Coach and team associates to validate and identify training opportunities. Develops associates through teaching and training and provides feedback as needed
• Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris.
• Complete GTA/Workday tasks and supports Management.
• Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring new associates.

The minimum rate of pay for this position starts from $19.25.

Le taux horaire minimum pour ce poste débute à 19.25.

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

• Age – 16 or older

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

• Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location

700 ST ALBERT TRL, ST ALBERT, AB T8N 7A5, Canada