(CAN) General Merchandise Department Manager

Walmart Canada; Vancouver; On-site; CAD 23,000 - 32,000; Full time

Job summary

Walmart Canada is seeking a General Merchandise Department Manager in Vancouver to lead a team, maintain stock, and ensure a high-energy, customer-first store environment. You will train and coach associates, balance workloads, and coordinate tasks to optimize availability and safety.

The role emphasizes leadership, operating with pace, and delivering consistent results while maintaining Walmart’s store standards. Be prepared for a varied schedule and strong teamwork.

Qualifications

• Age – 16 or older
• Walmart Canada Department Manager requires leadership, coaching, and ability to follow store policies.
• Strong customer service and teamwork skills are essential.

Responsibilities

• Lead and support associates in daily tasks and merchandising to ensure a great customer experience.
• Provide friendly customer service, assist with product selection, and resolve concerns.
• Oversee price changes, features, and modular execution to maintain accurate presentation.
• Ensure sales floor coverage and effective recovery to keep the store customer-ready.
• Schedule associates and manage break coverage for smooth operations.
• Provide training, coaching, and ongoing feedback to improve performance and engagement.
• Maintain safety, cleanliness, and compliance with company policies and procedures.
• Be flexible with shifts, including evenings, weekends, and holidays.

Skills

Customer service

Team leadership

Scheduling

Store operations

Job description

Position Summary...

The General Merchandise Department Manager at Walmart plays a key leadership role in delivering a great customer experience by keeping the sales floor stocked, organized, and ready for business. This role leads and supports associates in completing handheld tasks, maintaining merchandise standards, and assisting customers with their shopping needs. By actively planning and prioritizing work based on workload and customer traffic, the Department Manager drives strong execution, teamwork, and results—while ensuring a safe, clean, and high energy store environment.

What You’ll Do...

WHAT YOU'LL DO

Deliver An Excellent Customer Experience

Provides friendly and professional customer service by greeting customers, assisting with product selection, promoting products and services, helping locate merchandise, supporting purchase decisions, and resolving concerns or referring them as appropriate.

Execute Daily Merchandising and Availability Tasks

Delegates, supports, and follows up on the completion of Customer Availability Process tasks, including section work, capping bins, and stocking picks.

Price Changes, Features, and Modular Execution

Delegates, supports, and follows up on the completion of price changes, feature sets, and modulars within assigned areas to maintain merchandise accuracy and presentation standards.

Sales Floor Coverage and Recovery

Assigns associates to support coverage as needed across the sales floor and provides support with recovery and zoning activities to keep the store customer-ready.

Associate Scheduling and Break Coverage

Ensures associate breaks are taken in accordance with coverage requirements to support smooth operations.

Associate Training and Coaching

Provides training, coaching, and ongoing feedback to associates to support performance, development, and engagement.

Safety, Cleanliness, and Compliance

Maintains a safe, clean, and hazard-free work environment by following Company policies and procedures, completing safety sweep logs, and ensuring displays and fixtures are secure and free of debris.

Flexibility (Availability/Work Schedule)

• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $20.00.

Le taux horaire minimum pour ce poste débute à 20.00.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age – 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

3585 GRANDVIEW HWY, VANCOUVER, BC V5M 2G7, Canada

Important Note:

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