(CAN) General Merchandise Department Manager

Kibbi Technologies Inc.; Kamloops; On-site; CAD 23,000 - 32,000; Full time

Benefits offered by this job

Career growth opportunities

Meaningful impact

Energetic, fast-paced environment

Job summary

Walmart is seeking a General Merchandise Department Manager to lead the sales floor, keep stock organized, and deliver a great customer experience. You’ll supervise associates, prioritize tasks based on workload and traffic, and drive strong execution in a safe, high-energy store.

Responsibilities include customer service, daily merchandising, price changes, coverage planning, scheduling, coaching, safety and cleanliness, and ensuring displays meet standards.

Qualifications

• Age – 16 or older.

Responsibilities

• Provide friendly, professional customer service and assist with product selection.
• Stock shelves, maintain availability, and support merchandising.
• Set up pricing, features, and modular displays.
• Assign and manage coverage, recovery, and zoning on the sales floor.
• Train, coach, and give feedback to associates for performance and engagement.
• Maintain safety, cleanliness, and compliance in the store.
• Be flexible for evenings, weekends, and holidays based on business needs.

Skills

Customer service

Leadership

Team coaching

Safety awareness

Job description

Position Summary

The General Merchandise Department Manager at Walmart plays a key leadership role in delivering a great customer experience by keeping the sales floor stocked, organized, and ready for business. This role leads and supports associates in completing handheld tasks, maintaining merchandise standards, and assisting customers with their shopping needs. By actively planning and prioritizing work based on workload and customer traffic, the Department Manager drives strong execution, teamwork, and results—while ensuring a safe, clean, and high energy store environment.

What You’ll Do

Deliver An Excellent Customer Experience

Provides friendly and professional customer service by greeting customers, assisting with product selection, promoting products and services, helping locate merchandise, supporting purchase decisions, and resolving concerns or referring them as appropriate.

Execute Daily Merchandising and Availability Tasks

Delegates, supports, and follows up on the completion of Customer Availability Process tasks, including section work, capping bins, and stocking picks.

Price Changes, Features, and Modular Execution

Delegates, supports, and follows up on the completion of price changes, feature sets, and modulars within assigned areas to maintain merchandise accuracy and presentation standards.

Sales Floor Coverage and Recovery

Assigns associates to support coverage as needed across the sales floor and provides support with recovery and zoning activities to keep the store customer-ready.

Associate Scheduling and Break Coverage

Ensures associate breaks are taken in accordance with coverage requirements to support smooth operations.

Associate Training and Coaching

Provides training, coaching, and ongoing feedback to associates to support performance, development, and engagement.

Safety, Cleanliness, and Compliance

Maintains a safe, clean, and hazard-free work environment by following Company policies and procedures, completing safety sweep logs, and ensuring displays and fixtures are secure and free of debris.

Flexibility (Availability/Work Schedule)

• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

Potential Challenges in this role

High Task Volume in a Fast-Paced Environment

• Manages overnight hours effectively and planning accordingly to stay energized and focused.


• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.


• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.


• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

Why You’ll Enjoy Working Here

• Energetic, Fast-Paced Environment


• Appreciation for Your Efforts


• Career Growth Opportunities


• Meaningful Impact

The minimum rate of pay for this position starts from $20.00.

Le taux horaire minimum pour ce poste débute à 20.00.

Minimum Qualifications

• Age – 16 or older

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location

1055 Hillside Dr Unit # 100, Kamloops, BC V2E 2S5, Canada

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