(CAN) General Merchandise Associate

Walmart Canada; Southwestern Ontario; On-site; CAD 20,000 - 29,000; Full time

Job summary

Walmart Canada is seeking a General Merchandise Associate to deliver excellent customer service, maintain a clean and organized sales floor, and support stocking and merchandising across general merchandise areas. You will help create a positive shopping experience and adapt to a fast-paced retail environment.

The role involves greeting customers, assisting with product selection, floor coverage, and ensuring safety and compliance.

Qualifications

• Greet customers and provide friendly, professional service.
• Support product selection and assist with locating merchandise.
• Flexibility to work evenings, weekends and holidays as needed.

Responsibilities

• Deliver an excellent customer experience by greeting customers and assisting with product selection.
• Sales floor coverage and team support to ensure floor coverage and customer needs are met.
• Merchandising, zoning, and recovery to keep the floor clean and organized.
• Stocking and modular execution including downstocking and protection when needed.
• Safety, cleanliness, and compliance with company policies and procedures.
• Be flexible with shifts to support store operations.

Skills

Customer service

Retail operations

Stock replenishment

Job description

Position Summary

Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver excellent customer service by living Walmart’s values, maintaining a well‑organized and customer‑ready sales floor, and supporting stocking and sales activities across the general merchandise area. This position is ideal for individuals looking for an engaging role in customer service or retail while making a positive impact on the customer shopping experience.

What You’ll Do

• Deliver An Excellent Customer ExperienceProvides friendly and professional customer service by greeting customers, assisting with product selection, promoting products and services, helping locate merchandise, supporting purchase decisions, and resolving or referring customer concerns as needed.
• Sales Floor Coverage and Team SupportCovers assigned areas of the sales floor and assists with Front End coverage when required. Communicates with other associates to ensure floor coverage is maintained and customer needs are met.
• Merchandising, Zoning, and RecoveryZones assigned areas to maintain a clean and organized sales floor. Moves feature merchandise to its modular location and processes recovery merchandise from the Customer Service desk and other areas of the store.
• Stocking and Modular ExecutionStocks merchandise and picks, completes downstocking as required, applies product protection when needed, and sets and completes modulars, including flex modulars and new shelf caps.
• Safety, Cleanliness, and ComplianceMaintains a safe, clean, and hazard‑free work environment by following Company policies and procedures, completing safety sweep logs, and ensuring displays and fixtures are secure.
• Flexibility (Availability/Work Schedule)Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

Potential Challenges in This Role

High Task Volume in a Fast‑Paced Environment

• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast‑paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

Why You’ll Enjoy Working Here

• Energetic, Fast‑Paced Environment
• Appreciation for Your Efforts
• Career Growth Opportunities
• Meaningful Impact

The minimum rate of pay for this position starts from $17.75.

Le taux horaire minimum pour ce poste débute à 17.75.

Minimum Qualifications

Age – 16 or older

Preferred Qualifications

Walmart will accommodate the disability‑related needs of applicants and associates as required by law.

Primary Location

335 FARMERS MARKET RD UNIT 101, WATERLOO, ON N2V 0A4, Canada

Important Note:

To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence‑powered tools, including internal or third‑party developed automated decision‑making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.