(CAN) Food & Consumables Team Lead

Walmart Canada; Laval; On-site; CAD 25,000 - 35,000; Full time

Job summary

Walmart Canada Laval location is seeking an Associate to assist in Food & Consumables leadership, respond to inquiries, and develop associates through teaching and training. You will ensure excellent customer service, guide task completion, and coordinate department activities to meet workload and store priorities.

You will lead daily team huddles, manage schedules with the People Lead, and support recruiting while maintaining a safe, clean work environment.

Qualifications

• Age 16 or older.
• No degree required.

Responsibilities

• Provide excellent customer service by greeting and assisting customers, promoting products and resolving issues.
• Coordinate task completion and priorities with the Food & Consumables Coach and Store Management.
• Assess department presentation and implement merchandising changes as needed.
• Lead daily Team Huddle, communicate updates, set goals and track productivity.
• Review schedules with People Lead and assign associates to coverage tasks.
• Develop associates through teaching and training and provide feedback.
• Maintain safe, clean work environment and ensure displays are secure.
• Complete GTA/Workday tasks and support management.
• Support recruiting and hiring of new associates.

Skills

Customer service

Leadership

Merchandising

Communication

Training

Team coordination

Tools

Workday

Job description

Position Summary

Assists in the leadership of the Food and Consumable areas and department processes, respond to problems and inquiries and develop associates through teaching and training. Ensure a high level of customer service while ensuring task completion.

Plans and executes department activities based on workload and operational functions and assists on the salesfloor as required.

What You'll Do

• Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
• Assists in providing direction and the co-ordination of task completion as per communicated priorities from the Food & Consumables Coach and the Store Management Team. Delegate, assist and follow-up on completion of daily Customer Availability process tasks.
• Assesses the overall presentation of Food & Consumables Departments and appearance, noting deficiencies for corrective action and executing merchandising display changes where required.
• Ensure strong communication with associates, leads the daily Team Huddle at the start of each shift, and provide the team with updates, set goals, and track productivity.
• Review completed schedules with People Lead.
• Assign Associates to support coverage and availability tasks in all areas of the store.
• Tours assigned areas with the Coach and team associates to validate and identify training opportunities. Develops associates through teaching and training and provides feedback as needed.
• Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris.
• Complete GTA/Workday tasks and supports Management
• Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring new associates.

The minimum rate of pay for this position starts from $21.85.

Le taux horaire minimum pour ce poste débute à 21.85.

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location

5205 BLVD ROBERT BOURASSA, LAVAL, QC H7E 0A3, Canada

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