(CAN) Food & Consumables Team Lead

Walmar; Eastern Ontario; On-site; CAD 24,000 - 34,000; Full time

Job summary

Walmart Cornwall location in Ontario is seeking a Customer Service Associate to assist in Food & Consumables leadership, greet customers, promote products, locate merchandise and resolve issues while ensuring task completion.

You will support scheduling, supervise associates, lead daily huddles, train and develop team members, maintain store cleanliness and safety, and assist with recruiting and onboarding under guidance from the Food & Consumables Coach and Store Management.

Qualifications

• Age 16 or older.
• Available to work in a retail environment.

Responsibilities

• Provide excellent customer service by greeting customers and assisting with products.
• Promote products/services, locate merchandise and support purchase decisions.
• Resolve customer issues and refer concerns when needed.
• Coordinate daily tasks and align with priorities from coaches and store management.
• Lead team huddles, communicate updates, set goals and track productivity.
• Assign associates to coverage and availability tasks across store areas.
• Observe department presentation and implement merchandising changes as needed.
• Support training opportunities and develop associates through teaching and feedback.
• Maintain safety, cleanliness and adherence to company policy; complete safety checks.
• Handle GTA/Workday tasks and assist management; support recruiting and onboarding.

Skills

Customer service

Team coordination

Merchandising

Training

Scheduling

Job description

Position Summary...Assists in the leadership of the Food and Consumable areas and department processes, respond to problems and inquiries and develop associates through teaching and training. Ensure a high level of customer service while ensuring task completion.Plans and executes department activities based on workload and operational functions and assists on the salesfloor as required.What you'll do...1. Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.2. Assists in providing direction and the co-ordination of task completion as per communicated priorities from the Food & Consumables Coach and the Store Management Team. Delegate, assist and follow-up on completion of daily Customer Availability process tasks.3. Assesses the overall presentation of Food & Consumables Departments and appearance, noting deficiencies for corrective action and executing merchandising display changes where required.4. Ensure strong communication with associates, leads the daily Team Huddle at the start of each shift, and provide the team with updates, set goals, and track productivity.5. Review completed schedules with People Lead.6. Assign Associates to support coverage and availability tasks in all areas of the store.7. Tours assigned areas with the Coach and team associates to validate and identify training opportunities. Develops associates through teaching and training and provides feedback as needed.8. Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris.9. Complete GTA/Workday tasks and supports Management10. Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring new associates.The minimum rate of pay for this position starts from $20.85.Le taux horaire minimum pour ce poste débute à 20.85.ㅤMinimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.Age – 16 or olderPreferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.Walmart will accommodate the disability-related needs of applicants and associates as required by law.Primary Location…420 NINTH ST W, CORNWALL, ON K6J 0B3, Canada report to apply for this job.Find JobsㅤImportant Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice .